Dawn Turcotte
Minaki,ON
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. Knowledgeable about school system policies, educational principals, and administrative supports needs.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Kenora Catholic District School Board
01.2024 - Current
- Developed and maintained filing systems, enhancing document retrieval processes and organization.
- Assisted in preparation of reports and presentations, contributing to effective communication across departments.
- Supported project management initiatives by tracking deadlines and deliverables, ensuring timely completions.
- Liaised between departments to resolve operational issues swiftly, fostering collaboration and efficiency improvements.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Positive Behaviour Intervention and Support Coach
Kenora Catholic District School Board
04.2023 - 12.2023
- Developed individualized support plans to enhance client engagement and goal attainment.
- Facilitated group workshops to promote skill development and peer collaboration among clients.
- Monitored client progress, providing constructive feedback and adjusting strategies as needed.
- Supported students in after school workshops to allow for small group peer activities to build relationships.
First Nation Liaison
Kenora Catholic District School Board
01.2023 - 04.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Building trusting relationships with students and families.
- Developed and maintained courteous and effective working relationships.
- Participated in team-building activities to enhance relationships with students.
Administrative Assistant
Kenora Catholic District School Board
09.2014 - 01.2023
- Performed clerical and administrative support duties to optimize workflow procedures.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Processed student registrations and withdrawals.
- Documented attendance, grades and test scores to update permanent records.
- Participated in meetings, workshops and seminars to covey or gather information to perform functions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Educational Assistant
Kenora Catholic District School Board
12.2008 - 08.2014
- Provided support to help students with special needs learn and grow.
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Reported on student progress, behavior and social skills to parents.
Education
Diploma - Early Childhood Education
Confederation College
Kenora, ON04.2011
Skills
- Strong Organizational Skills
- Confidentiality and Data Protection
- Multitasking and Time Management
- Document and File Management
- Work Well Under Pressure
- School Requirements
- Collaborative and Team-Oriented
- Policies and Procedures Aware
- Activity Planning
- Travel Planner
- Problem-Solver
- Calm and Patient Demeanor
Accomplishments
Awarded the 2021/2022 Director's Award of Excellence in Catholic Education.
Additional Information
Professional References:
Tammy Bush - Principal - St. John Paul II - 807-467-8910
Erin Hercun - Principal - St. Louis Living Arts - 807-547-2829
Cathy McQuillan - Colleague - KCDSB - 807- 466-7471
Timeline
Administrative Assistant
Kenora Catholic District School Board
01.2024 - Current
Positive Behaviour Intervention and Support Coach
Kenora Catholic District School Board
04.2023 - 12.2023
First Nation Liaison
Kenora Catholic District School Board
01.2023 - 04.2023
Administrative Assistant
Kenora Catholic District School Board
09.2014 - 01.2023
Educational Assistant
Kenora Catholic District School Board
12.2008 - 08.2014
Diploma - Early Childhood Education
Confederation College