Dawn Tellier

Responsible for giving medication to residents. Giving the correct medication to the correct resident at the correct time. As a UCP

Im responsible for ordering medications and making sure the medications are not expired.

As a PSW Im responsible for making sure all of the residents need are met.

• Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
• Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
• Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
• Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.

• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
• Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Transported passengers safely along prescribed routes according to tight schedules.
• Conducted pre-trip inspections of bus for safe operation.
• Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
• Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
• Performed bus driving duties while keeping student safety in mind to maintain good safety record.
• Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
• Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
• Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
• Received excellent customer reviews for friendly, punctual transport services.
• Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
• Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
• Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
• Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
• Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
• Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
• Inspected emergency equipment and verified safe working order for student and driver use.
• Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
• Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
• Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.

• Met customer needs through polite, friendly and attentive service.
• Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
• Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
• Helped customers complete purchases, locate items, and join reward programs.
• Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
• Worked with other associates to support cashiers and management needs.
• Cleaned and sanitized cashier workstation and scanning area.
• Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
• Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
• Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
• Bagged items securely to minimize breakages and reduce losses.
• Removed trash, swept, and mopped floors for professional appearance.
• Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
• Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
• Addressed and resolved complaints quickly to maintain customer satisfaction.
• Collaborated with team members to maintain a positive work environment and boost employee morale.
• Retrieved items for customers and verified prices.
• Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
• Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
• Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
• Trained new cashier team members in customer service and money handling processes.
• Helped clients transport large or bulky items into vehicles.
• Packed customer orders into boxes and bags, transferring to shopping cart.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Set up new sales displays each week with fresh merchandise.
• Trained and supervised staff members, resulting in a knowledgeable team capable of consistently meeting customer needs.