Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dawn Slater

Rancho Cucamonga

Summary

Dynamic and dedicated food server with extensive experience at IHOP, excelling in clear communication and food safety practices. Recognized for enhancing customer satisfaction through attentive service and efficient order management, consistently exceeding expectations during high-volume shifts. Proven ability to foster teamwork and maintain a positive dining environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Restaurant Food Server/Person in Charge

IHOP
01.2020 - Current
  • Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
  • Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
  • Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
  • Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
  • Demonstrated strong knowledge of menu offerings, effectively answering guest inquiries and making recommendations based on dietary preferences or restrictions.
  • Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
  • Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
  • Cultivated warm relationships with regular customers.

Server

IHOP
02.2022 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

IHOP
10.2011 - 12.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Education

GED -

Bueno Hep
Alamosa, CO

Skills

  • Clear communication
  • Order taking
  • Table setting
  • Food safety practices

Certification

  • [Area of certification] Training - [Timeframe]

Servsafe Certificate (Food, Protection, Manager Certification

Expires 2/17/2027

Timeline

Server

IHOP
02.2022 - 02.2024

Restaurant Food Server/Person in Charge

IHOP
01.2020 - Current

Server

IHOP
10.2011 - 12.2019

GED -

Bueno Hep

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Dawn Slater