Dawn Sherbinin

• Provide to care to 3 children, 2 of school age and one Toddler.
• Work with Parents to promote good health and well being.
• Pick up and drop off duties and occasional recreational activity transport.
• Assist with Homework and reading on occasion.

From 2012 to 2016 and again in 2018.

I was cross-trained to work in all positions of the restaurant. Counter, drive through and Kitchen. I evolved to the position of Store opening Manager.

My duties involved : Opening store, setting up cash for the day and rechecking previous evenings deposits, setting staff positioning and duties, Checking manager records and updating, inventory control and cleaning up all stock areas. I covered breaks and expedited orders as well. I pride myself and remembering repeat customers and providing excellent service to retain business. It's important to me to maintain that rapport.

• Produced consistently high-quality baked goods for customers.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
• Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
• Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
• Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
• Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
• Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
• Trained and supervised new employees on bakery operations and procedures.
• Created appealing displays to showcase products in bakery.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.