Dawn B. Scruggs

My current position details writng police reports to include injury and non injury traffic collisions, burglary reports, theft reports, Crime Scene Investigation duties and customer service at the Police Department front desk

Trained new technicians or other personnel on forensic science techniques.

• Compiled and maintained records of evidence and results of laboratory tests.
• Reconstructed crime scenes to determine relationships among pieces of evidence.
• Utilized advanced techniques to identify and analyze evidence.
• Prepared detailed laboratory reports and documentation of evidence collected.
• Facilitated seamless transfer of evidence from crime scenes to laboratory.
• Took pictures of crime scenes and specific evidence located at scenes.
• Attended and examined scenes of crimes.
• Followed strict laboratory safety procedures to ensure safety of personnel and evidence.
• Helped determine likely events at shootings by analyzing gunshot residue, bullet paths and blood spatter evidence.
• Conducted thorough examination of evidence for trace elements, fibers and other material evidence.
• Extracted DNA, latent fingerprints and other biological evidence from crime scenes.
• Face to face customer service
• Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
• Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
• Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
• Contributed to officer safety by diligently monitoring radio traffic and providing timely status checks.
• Mentored new dispatchers to facilitate their smooth integration into the team, improving overall efficiency of the department.
• Promoted a positive work environment by fostering collaboration among team members and encouraging open communication channels within the department.
• Participated in community outreach programs to educate the public on proper usage of emergency services and non-emergency reporting options available within the department.
• Provided critical support during natural disasters, coordinating resources and relaying vital information between agencies for efficient response efforts.
• Assisted callers in emergency situations with appropriate information and support.
• Applied interpersonal skills in neutralizing hostile and emotionally charged situations.