Hardworking with a positive attitude and the demonstrated ability to thrive in a fast pace and challenging environment. Excellent history of being a team player who inspires collaboration with others to met operational goals.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Sunshine City Stained Glass
01.2016 - Current
Manage day-to-day business operations including accounts payable/receivable, production costs, inventory and ordering.
Manage all customer interactions including first contact, answering questions, supplying information on products, helping customers with design, advising measurements and handling customer complaints.
Involved in all levels of fabrication of stained glass panels.
Casino Table Games Dealer
Casino Rama
01.2006 - 06.2019
Creating an environment where players feel welcome through greetings, being personable and courteous and engaging patrons in positive and entertaining conversation.
Maintained fast, smooth game pace by efficiently handling chips, money and cards while monitoring players to identify possible cheating or other unscrupulous behavior.
Opened and closed game tables and cash floats by receiving, verifying and recording all transactions.
Assistant General Manger
Wildwest West Steelhead
08.1998 - 11.2005
Provided all aspects of rearing from swim-up to market size: weight samples, tank and raceway cleaning, transfers, pen maintenance, harvesting, feeding, monitoring water quality, disease treatments and maintenance on all equipment.
Training and orientating staff in corporate polices. OHS, WHMIS/MSDS sheets, safety manuals, Accident and Incident reporting and quality control in regards to HACCP.
Provided work reports including number of fish produced, production costs, scheduled fingerling stockings and other reports as required.
Education
Senior Fish Technician - Aquaculture
Sir Sanford Fleming College
Lindsay, ON
High School Diploma -
Newmarket High School
Newmarket, ON
Skills
Verbal and Written Communication
Understanding Customer Needs
Multitasking and Prioritization
De-escalation Techniques
Efficient and Detail-Oriented
Courteous with Strong Service Mindset
Strong Analytical and Problem Solving Skills
Calm and Professional Under Pressure
Upbeat and Positive Personality
Timeline
Owner/Operator
Sunshine City Stained Glass
01.2016 - Current
Casino Table Games Dealer
Casino Rama
01.2006 - 06.2019
Assistant General Manger
Wildwest West Steelhead
08.1998 - 11.2005
Senior Fish Technician - Aquaculture
Sir Sanford Fleming College
High School Diploma -
Newmarket High School
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