Dawn Revait
Customer Service Professional
Cultus Lake,BC
Summary
Dynamic leader with proven expertise in store operations and team leadership, honed at United Farmers of Alberta. Excelled in enhancing operational efficiency and customer loyalty through innovative community engagement and meticulous financial management. Skilled in merchandising strategies and employee training, I drive excellence in fast-paced environments, ensuring quality and consistency in customer service and team collaboration.
Overview
11
11
years of professional experience
Work History
Gas Station Manager
United Farmers of Alberta
Onoway, Alberta
03.2013 - 05.2022
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Managed inventory levels to minimize waste and ensure product availability, improving operational efficiency.
- Conducted monthly financial audits to identify and rectify discrepancies, ensuring accuracy in financial reporting.
- Organized community events at station, strengthening community ties and attracting new customers.
- Oversaw staff recruitment and training processes, building a skilled workforce capable of handling diverse responsibilities effectively.
- Coordinated routine maintenance tasks, ensuring uninterrupted operations at the station.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Optimized employee scheduling, balancing workload while maintaining excellent service levels.
- Maintained accurate financial records, enabling timely reporting and informed decision making.
Short Order Cook
DavLyns Restaurant
, Alberta
02.2011 - 03.2013
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Kept kitchen up to code for health and safety inspections.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items according to recipe to drive quality and consistency.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
Education
High School Diploma -
Catholic Central High School
Windsor 05.2001 -
Skills
Store operations
Merchandising strategies
Budget planning
Employee training
Teamwork and collaboration
Customer service
Problem-solving abilities
Team leadership
Timeline
Gas Station Manager
United Farmers of Alberta
03.2013 - 05.2022
Short Order Cook
DavLyns Restaurant
02.2011 - 03.2013
High School Diploma -
Catholic Central High School
05.2001 -
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