Dynamic and seasoned Project Manager with extensive experience in digital agencies, adept at client communication, multitasking, and strategic problem-solving. Passionate about fostering collaborative environments and delivering exceptional projects within scope and on-budget.
Overview
13
13
years of professional experience
Work History
Technical Marketing Specialist
Expresia
12.2021 - 02.2024
Played a pivotal role in creating technical documentation, including developer guides and client-specific materials, facilitating effective onboarding and usage of digital tools
Conducted training sessions for clients and internal teams, ensuring comprehensive understanding and utilization of content management systems.
Collaborated with product and technical teams to develop UI/UX enhancements, aligning with market trends and user needs.
Developed and implemented marketing strategies, including SEO optimization and creation of demo materials, to drive product visibility and sales effectiveness.
Established and managed the Expresia Developer Army Program, fostering a global community of software developers and enhancing platform adoption.
Project Manager
Backbone Technology/Backbone Digital
09.2016 - 02.2024
Spearheaded project management efforts for a SaaS Digital Experience Platform, overseeing a diverse range of projects including web design, development, and creative campaigns.
Successfully managed client communications, ensuring regular updates on project progress and deadlines, fostering strong relationships.
Led cross-functional teams in the execution of deliverables, balancing project scope with client needs, and maintaining exceptional project quality.
Collaborated with stakeholders to assess project risks, problem-solve, and ensure effective resource allocation.
Reported project value and insights to both clients and management, providing recommendations for future stages.
Utilized project management software to create roadmaps, manage resources, and track tasks and costs accurately.
Demonstrated adaptability and innovation in iterating project workflows to achieve optimal outcomes.
Project Coordinator
Quotemedia Ltd
04.2011 - 08.2016
Coordinated with business stakeholders and development teams to facilitate the creation and enhancement of software products, ensuring alignment with client requirements
Managed project milestones and timelines, maintaining project scope and adherence to schedules.
Prepared and distributed comprehensive release notes for internal and external stakeholders, detailing product changes and enhancements.
Provided ongoing support for QA and user acceptance testing, ensuring product quality and functionality.
Skills
Thoughtful and empathic communicator
Proactive organizational skills
Proficient in project management software
Strong understanding of brand and website project workflows
Familiarity with CMS and DXP platforms
Process and product Improvement
Experience in SEO optimization and Google Analytics
Knowledgeable in UI/UX principles and web accessibility
Accomplishments
Creation of Expresia Developer Army Program, resulting in 500+ interested software developers from over 20 countries within the first 3 months of launch.