Dawn Keating

Activities Coordinator for Seniors

Volunteer Coordinator

Health & Safety Management Rep

Public Health Liaison

Fire Safety Assistant Manager

• Created an inclusive atmosphere where all seniors felt welcomed and encouraged to participate fully in activities, regardless of background or ability level.
• Demonstrated adaptability by quickly pivoting program offerings when faced with unexpected challenges such as budgetary constraints or changes in seniors interests.
• Implemented creative problem-solving techniques when faced with challenges or obstacles.
• Trained volunteers in best practices for supporting resident growth in a safe, nurturing environment.
• Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
• Collaborated closely with department heads to identify opportunities for process improvement initiatives.
• Served as the primary point of contact, between the Public Health Department, the RHRA &management team & Norfolk's staff regarding implementation of policies & procedures.

• Organized diverse activities, addressing various interests and promoting social interaction among participants.
• Coordinated and maintained volunteers, facilitating effective communication and scheduling of all volunteers.
• Conducted tours for the new Retirement home, provided detailed information of the facility and time lines for specific units.