Dawn Jensen
Shelburne,NS
Summary
Honest and bondable Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Excellent customer service skills.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Cashier Assistant
Lawtons Drugs
Shelburne , NS
12.2024 - Current
- Greeted customers and provided assistance in locating items.
- Ensured compliance with all applicable laws related to selling age-restricted items such as lottery.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Adhered to safety regulations when handling sharp objects such as knives or scissors.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Assisted with customer requests and answered questions to improve satisfaction.
- Interacted politely with customers to promote quality service during checkout.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Organized shelves and displays to maintain an orderly appearance of the store.
- Processed customer payments quickly and returned exact change and receipts.
- Verified that all coupons were valid before processing them for payment.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.
- Stocked shelves with incoming goods from delivery trucks as needed.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Scanned items and checked pricing on cash register for accuracy.
- Swept and mopped front end during shifts to maintain professional appearance.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Assisted with pricing merchandise for sale in store.
- Returned carts and baskets to entryways to keep store spaces and aisles neat.
- Answered phone calls to assist customers with questions and orders.
Wait Staff Member
Cooper's Inn
Shelburne , Nova Scotia
05.2023 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Explained menu items, describing ingredients and cooking methods upon request. Relaying any allergies to the cook staff.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Implemented sanitary food handling, holding and service protocols.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Informed customers of daily specials and signature menu items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Set up dining room to meet hospitality and service standards.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Filled condiments and napkin containers during slack periods.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted and welcomed customers, providing them with menus.
- Served food and beverages to patrons and confirmed complete orders.
- Cleared table and bussed dishes to allow for quick setups.
Education
Legal Secretary - Administrative Assistant
Miss Murphy's Business College
Halifax, NS08-1990
Some College (No Degree) - Sociology
Mount St Vincent University
Halifax, NSSome College (No Degree) - Medical Terminology
Queen Elizabeth High School
Halifax, NSSkills
- Cashier team support
- Shrink control
- Upselling
- Grocery bagging
- Reporting and metrics
- Drawer balancing
- Cash handling
- Professional appearance
- Metric tracking
- Product scanning
- Friendly and outgoing
Timeline
Cashier Assistant
Lawtons Drugs
12.2024 - Current
Wait Staff Member
Cooper's Inn
05.2023 - Current
Legal Secretary - Administrative Assistant
Miss Murphy's Business College
Some College (No Degree) - Sociology
Mount St Vincent University
Some College (No Degree) - Medical Terminology
Queen Elizabeth High School