Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Dawn Heck

Dawn Heck

Oliver,British Columbia

Summary

Personable and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service.

Overview

20
20
years of professional experience

Work History

Deli Clerk

IGA Marketplace
03.2002 - 09.2008
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.

Dept Manager

Walmart
10.1988 - 09.1998
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Communicated with managers of other departments to maintain transparency.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

Education

Certificate - Dental Receptionist Certificate Peogram

Okanagan College
Penticton, BC
03.1992

High School Diploma -

Southern Okanagan Secondary School
Oliver, BC
06.1988

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Honesty and Integrity
  • Strong Work Ethic
  • Food safety knowledge
  • Meat slicing expertise
  • Hospitality service expertise
  • Cash Handling
  • Team Player
  • Attention to Detail
  • Responsible and Dependable

Timeline

Deli Clerk

IGA Marketplace
03.2002 - 09.2008

Dept Manager

Walmart
10.1988 - 09.1998

Certificate - Dental Receptionist Certificate Peogram

Okanagan College

High School Diploma -

Southern Okanagan Secondary School

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Dawn Heck