Dawn Glover
Port Moody,BC
Summary
Driven by a strong desire to make a positive impact and build meaningful relationships, I am actively seeking a part-time position that offers challenges and opportunities. Enthusiastic about helping others, I strive to contribute significantly to the success of organizations and the betterment of individuals' lives. Eager to utilize my skills and passion to make a difference in a role that aligns with my goals and values.
Overview
32
32
years of professional experience
Work History
Work Experience Transition Facilitator
Coquitlam School District 43
04.2024 - Current
- Currently engaged in facilitating the transition of students into work experiences, aligning with educational goals and services.
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Foster an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
LINC Work Experience Transition Facilitator
Coquitlam Continuing Education, School District 43
05.2023 - 04.2024
- Expanded client base through development and networking partnerships with community organizations
- Managed scheduling and booking of appointments with clients and community organizations
- Conducted client discovery sessions and person-centered planning
- Assisted in matching and supporting client placement.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Education Assistant
Coquitlam School District 43
09.1992 - 04.2024
- Served as an Education Assistant for K-12, contributing to the inclusive support team from September 2019 to June 2022.
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Monitored student classroom and outdoors activities to promote student safety.
- Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Tracked student progress using data-driven assessments, allowing for targeted interventions when necessary.
- Participated in professional development opportunities and attended in-services and seminars.
Auxiliary Shift Supervisor
BC Liquor Distribution Branch STORE 217
01.2020 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Sales Associate Auxiliary
BC Liquor Distribution Branch STORE 217
12.2018 - 06.2022
Education
Supported Employment Essentials Certificate Program -
Case Learning And Development
Early Childhood Education Special Needs Certificate -
Vancouver Community College Langara Campus
Early Childhood Education Diploma -
Vancouver Community College Langara Campus
Dogwood Diploma -
Alberni District Secondary School
Skills
- Communication skills
- Conflict resolution skills
- Proficient Computer skills
- Basic Sign Language
- Trauma Informed Training
- Trained in PATH and person-centered planning
- CPI Training
- Facilitation Techniques
- Community Outreach
Communication Skills
Proficiency in effective communication and active listening has been instrumental in fostering successful collaborations. Successfully engaging with clients, networking with organizations, and collaborating seamlessly with team members, this skill set allows articulation of ideas clearly and understanding the needs and expectations of clients. Maintaining open lines of communication has established strong connections within the team and with external partners.
Leadership Experience
Build and maintain strong relationships with clients, potential employers, and community partners. Demonstrate high ethical standards and integrity in all interactions.
References
Available on request
Timeline
Work Experience Transition Facilitator
Coquitlam School District 43
04.2024 - Current
LINC Work Experience Transition Facilitator
Coquitlam Continuing Education, School District 43
05.2023 - 04.2024
Auxiliary Shift Supervisor
BC Liquor Distribution Branch STORE 217
01.2020 - 06.2022
Sales Associate Auxiliary
BC Liquor Distribution Branch STORE 217
12.2018 - 06.2022
Education Assistant
Coquitlam School District 43
09.1992 - 04.2024
Supported Employment Essentials Certificate Program -
Case Learning And Development
Early Childhood Education Special Needs Certificate -
Vancouver Community College Langara Campus
Early Childhood Education Diploma -
Vancouver Community College Langara Campus
Dogwood Diploma -
Alberni District Secondary School
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