Dawn Dicks
Rothesay,New Brunswick
Summary
Detail-oriented team player with strong organizational skills. Proven ability to manage multiple projects simultaneously while maintaining a high degree of accuracy. Adept at prioritizing tasks and meeting deadlines in fast-paced environments. Committed to delivering exceptional results and exceeding expectations.
Overview
19
19
years of professional experience
Work History
Finance Manager
Century Subaru
10.2021 - Current
- Meet with customers to complete credit applications and verify credit
- Experience with Serti and PBS Software
- Apply for loans through several banking institutions
- Extensive knowledge in extended warranties for vehicles
- Complete contracts with customers and submit to banks.
- Reviewed documentation and identified financial discrepancies where applicable.
Reception/Administrative Assistant
Ramona Holm CPA
11.2018 - 03.2021
- Answer phones, book meetings, and schedule client appointments
- Communicate with clients and complete intake during income tax season
- Navigate the Canada Revenue Agency website to obtain client information
- Perform office duties, including ordering supplies and managing mail
- Occupational Health and Safety & WSIB committee member.
Accident Benefit/Administrative Assistant
Oatley Vigmond
09.2010 - 01.2018
- Assessed, evaluated, and initiated client claims by providing relevant information on available benefits
- Communicated with clients, insurance companies, and treatment providers daily
- Extensive knowledge in documenting file activity, tracking limitations, and generating legal documents
- Initiated the mediation process for FSCO applications
- Supported management and co-workers with daily clerical activities
- Mentored and trained new employees
- Proficient in Microsoft Office, Excel, Primafact, Prolaw, and Time Matters
- Knowledgeable in the Statutory Accident Benefits Schedule.
Nursing Clerk/Scheduler
Tullamore Nursing Home
06.2005 - 08.2007
- Reported to the Director of Care
- Coordinated schedules and payroll for RNs & RPNs
- Assisted the bookkeeper with payroll concerns and issues
- Experience with scheduling software including IDT and PATS
- Created and processed admission packages for new residents
- Responsible for ordering supplies and stocking shelves
- Knowledge of SEIU & ONA collective agreements
- Maintained monthly accruals for the nursing department.
Education
Medical Terminology level 1 and level 2, Business Communication -
Sheridan College
Brampton, ONGraduated with honors -
Heart Lake Secondary School
Brampton, ONSkills
- Administrative Support: Efficient in managing office tasks, including filing, scheduling, and correspondence
- Data Management: Proficient in maintaining accurate records, data entry, and database management
- Customer Service: Strong interpersonal skills with experience in managing client communications and resolving inquiries
- Microsoft Office Suite: Advanced proficiency in Word, Excel, PowerPoint, and Outlook
- Document Preparation: Skilled in preparing and formatting reports, memos, and presentations
- Scheduling & Calendar Management: Expertise in coordinating meetings, appointments, and travel arrangements
- Communication: Excellent written and verbal communication skills, with attention to detail
- Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment
Career Overview
Committed and motivated administrative clerk with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor, and great initiative with a drive to learn new skills.
Volunteer Experience
Collingwood Hospital, Volunteer, 11/2018, 2021
Timeline
Finance Manager
Century Subaru
10.2021 - Current
Reception/Administrative Assistant
Ramona Holm CPA
11.2018 - 03.2021
Accident Benefit/Administrative Assistant
Oatley Vigmond
09.2010 - 01.2018
Nursing Clerk/Scheduler
Tullamore Nursing Home
06.2005 - 08.2007
Medical Terminology level 1 and level 2, Business Communication -
Sheridan College
Graduated with honors -
Heart Lake Secondary School
Similar Profiles
Brandi MacTavishBrandi MacTavish
Business Manager at Century Subaru (Century Auto Group)Business Manager at Century Subaru (Century Auto Group)
Caden WagnerCaden Wagner
Service Technician at Subaru Of America-Glanzmann SubaruService Technician at Subaru Of America-Glanzmann Subaru
Brandon LeffallBrandon Leffall
Automotive Service Advisor at Subaru Of America-Glanzmann SubaruAutomotive Service Advisor at Subaru Of America-Glanzmann Subaru