Dawn Chevillard
Winnipeg
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Cashier
Save-On-Foods
10.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Packing and Shipping Clerk
Coolcaddy.com
06.2019 - 09.2022
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Reduced shipping errors by conducting thorough quality checks for all outgoing packages.
- Supported a positive work environment through consistent communication and teamwork, fostering strong relationships among colleagues.
Meat and Seafood Clerk
Safeway
08.2015 - 06.2019
- Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
- Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
- Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.
Education
Graduate Certificate - Social Innovation And Community Development
Red River Polytech
Winnipeg, MB04-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
Timeline
Cashier
Save-On-Foods
10.2022 - 08.2024
Packing and Shipping Clerk
Coolcaddy.com
06.2019 - 09.2022
Meat and Seafood Clerk
Safeway
08.2015 - 06.2019
Graduate Certificate - Social Innovation And Community Development
Red River Polytech
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