Dawn Brooks
Belleville,ON
Summary
Adept Retail Keyholder with a proven track record at Sam the Record Man, enhancing customer loyalty and streamlining store operations. Excelled in sales proficiency and customer service management, significantly contributing to store efficiency and customer satisfaction. Skilled in loss prevention strategies and adept at fostering a safe, welcoming shopping environment. Attentive retail professional brings 7 years of experience in creating atmosphere of teamwork and growth to drive company success. In-depth knowledge of customer service and loyalty to company. People- and service-oriented leader with positive attitude and remarkable work ethic. I also have 20 plus years in the food service industry.
Overview
6
6
years of professional experience
Work History
Retail Keyholder
Sam the Record Man
04.2018 - Current
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Utilized product information and sampling to educate customers and assist in product selections.
- Performed category maintenance by rotating products according to company product rotation policy.
- Maintained confidentiality and security of sales records and operational reports.
- Assisted store cashiers during peak sales times.
- Balanced cash registers at end of shift and filled out necessary reports.
- Opened and closed store at proper times for reliable services.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
High School Diploma -
Millidgeville North School
Saint John, NB06.1990
Skills
- Loss prevention strategies
- Sales proficiency
- Promotional planning
- Cash Handling Accuracy
- Customer Service Management
- Customer Service
- Workplace Safety
- Task Delegation
- Daily Reporting
- Cash Handling
- Store maintenance
- Merchandise Display
- Store operations
Languages
English
Full Professional
Timeline
Retail Keyholder
Sam the Record Man
04.2018 - Current
High School Diploma -
Millidgeville North School
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