DAWN BRADSHAW
New Glasgow,NS
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
6
6
years of professional experience
Work History
Housekeeper
Comfort Inn Hotel
08.2024 - 10.2024
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Housekeeper
Maid With Heart
01.2023 - 08.2024
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Disposed of trash and recyclables each day to avoid waste buildup.
Lead Hand Housekeeper
Maid With Heart
01.2023 - 08.2024
- Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
- Bolstered workplace morale through positive reinforcement techniques, resulting in improved teamwork dynamics.
- Fostered open lines of communication within the team using regular feedback sessions, promoting collaboration and preventing misunderstandings.
- Communicated with management and team members to resolve obstacles and complete [Type] projects.
- Mentored new hires through comprehensive training programs, fostering professional growth and building strong teams.
- Established clear expectations for performance standards within the team encouraging accountability among all members.
- Managed inventory control, reducing waste and improving resource allocation.
- Contributed to employee performance review meetings and disciplinary actions.
Housekeeper
Holiday Inn Express Hotel
08.2021 - 11.2022
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Cashier Team Lead
Fast Fuel
03.2020 - 07.2021
- Communicated with customers and team members to solve problems.
- Restocked and organized merchandise in front lanes.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Trained team members on cash register operation and cash handling.
- Processed both cash and card purchases and returns.
- Assisted customers by answering questions and fulfilling requests.
- Monitored areas for security issues and safety hazards.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Cashier Assistant
Alia and Tan Jay
05.2018 - 03.2019
- Answered questions about store policies and addressed customer concerns.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Retrieved items for customers and verified prices.
- Worked with other associates to support cashiers and management needs.
- Removed trash, swept, and mopped floors for professional appearance.
- Met customer needs through polite, friendly and attentive service.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Cleaned and sanitized cashier workstation and scanning area.
- Trained new cashier team members in customer service and money handling processes.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
Education
High School Diploma -
Three Oaks Senior School
Summerside, PE06-1996
Skills
- Housekeeping
- Residential Cleaning
- Carpet cleaning
- Waste disposal
- Interior and exterior cleaning
- Customer Service
- Restroom detailing
- Vacuuming
- Cleaning and organizing abilities
- Hospitality background
- Teamwork
- Customer service-focused
- Mopping and sweeping
- Kitchen Cleaning
- Customer-Oriented
- Exceptional communicator
- Folding clean laundry
- Bathroom cleaning
- Window Washing
- Deep cleaning expertise
- Bed making proficiency
- Dusting furniture
- Excellent oral and written communication
Languages
English
Native or Bilingual
Timeline
Housekeeper
Comfort Inn Hotel
08.2024 - 10.2024
Housekeeper
Maid With Heart
01.2023 - 08.2024
Lead Hand Housekeeper
Maid With Heart
01.2023 - 08.2024
Housekeeper
Holiday Inn Express Hotel
08.2021 - 11.2022
Cashier Team Lead
Fast Fuel
03.2020 - 07.2021
Cashier Assistant
Alia and Tan Jay
05.2018 - 03.2019
High School Diploma -
Three Oaks Senior School
Similar Profiles
Brandon WeeseBrandon Weese
Front Desk Receptionist/Night Auditor at Comfort Inn HotelFront Desk Receptionist/Night Auditor at Comfort Inn Hotel
Merrissa ShawMerrissa Shaw
Front Desk Manager at Comfort Inn HotelFront Desk Manager at Comfort Inn Hotel
Michael MayfieldMichael Mayfield
Night Auditor at Comfort Inn HotelNight Auditor at Comfort Inn Hotel