Dawn Bianchin
Nanaimo
Summary
Dynamic Territory Sales Manager with a proven track record at Concord National LLP, excelling in strategic planning and partnership development. Achieved significant sales growth through effective account servicing and territory expansion. Renowned for building strong client relationships and delivering exceptional customer service, driving business retention and repeat sales.
Experienced with driving sales growth in diverse territories. Utilizes strategic planning and negotiation to identify and capitalize on business opportunities. Knowledge of building strong client relationships and meeting sales targets with collaborative approach.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Territory Sales Manager
Concord National LLP
11.2016 - Current
- Increasing sales revenue by developing and implementing strategic territory plans.
- Building profit panels and placing corrugate displays in high traffic areas of the store to attract maximum customer attention.
- Setting ambitious yet achievable sales targets for my territory as well as making sure I'm hitting every store for maximum sales.
- Established/establishing strong relationships with key clients, boosting customer retention rates and repeat business.
- Monitoring competitor activities and adjusting strategies as needed.
- Tracking changing product lines to effectively meet dynamic market demands.
- Established successful account relationships by building rapport and maintaining consistent communication.
Key Account Manager
Concord National LLP
01.2022 - 11.2023
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Expanded key account base by identifying and cultivating new business opportunities.
- Set and achieved company defined sales goals.
Sales Representative
Johnston Wholesale
03.2013 - 11.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Grocery Supervisor
Thrifty Foods
10.2003 - 03.2013
- Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
- Collaborated with other department supervisors to achieve overall store goals and objectives.
- Monitored product quality on shelves daily, removing expired or damaged items for proper disposal or return to suppliers when applicable.
- Promoted sales growth by creating eye-catching merchandise displays and implementing promotional strategies.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Education
High School Diploma -
Woodands Secondary School
Nanaimo, BC06-2001
Skills
- Territory expansion
- Business growth and retention
- Strategic planning
- Performance management
- Partnership development
- Account servicing
- Territory and account management
- Brand promotion
- Time management
Languages
English
Native or Bilingual
Timeline
Key Account Manager
Concord National LLP
01.2022 - 11.2023
Territory Sales Manager
Concord National LLP
11.2016 - Current
Sales Representative
Johnston Wholesale
03.2013 - 11.2016
Grocery Supervisor
Thrifty Foods
10.2003 - 03.2013
High School Diploma -
Woodands Secondary School
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