Dawn Belgrave
Calgary,AB
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Owner/Operator Technician
D’Lish Lash & Body
06.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Receptionist Administrator
E & K Home Renovation
09.2019 - 12.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Acted as first point of contact and set appointments for prospective clients.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Lash Technician
Lola Lash Bar
06.2012 - 03.2020
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Improved appointment booking efficiency with effective time management and organization skills.
Education
Esthetics Level
Kosmetae Academy of Esthetics
Abbotsford, BC06.2002
High School Diploma -
Abbotsford Senior Secondary School
Abbotsford, BC06.2000
Skills
- Customer Service
- Cash Handling
- Reliability and punctuality
- POS Systems
- Positive Attitude
- Store opening/closing procedures
Languages
English
Full Professional
Timeline
Owner/Operator Technician
D’Lish Lash & Body
06.2020 - Current
Receptionist Administrator
E & K Home Renovation
09.2019 - 12.2023
Lash Technician
Lola Lash Bar
06.2012 - 03.2020
Esthetics Level
Kosmetae Academy of Esthetics
High School Diploma -
Abbotsford Senior Secondary School