Dawit Teklehaymanot
Calgary,AB
Summary
Dynamic professional with a proven track record at Welwalo Business Centre, excelling in customer service and sales strategies. Leveraged problem-solving and organizational skills to exceed sales targets and boost customer satisfaction. Expert in cash handling and teamwork, consistently achieving results through collaboration and a strong focus on achieving client objectives.
Overview
15
15
years of professional experience
Work History
Sales Associate
Welwalo Business Enterprises Ltd.
05.2021 - 07.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Enhanced customer satisfaction with prompt and accurate delivery of spare parts orders.
- Maintained an organized workspace by implementing effective storage strategies for all spare part categories, resulting in easy access and improved productivity.
- Optimized inventory management by implementing a computerized tracking system for spare parts.
- Collaborated closely with technicians to ensure timely availability of required spare parts for scheduled maintenance tasks.
Importer
Self Employed
10.2011 - 11.2020
- Coordinated import goods for multiple clients, providing accuracy and timely delivery.
- Developed strong relationships with vendors, fostering a collaborative environment for successful negotiations.
- Resolved customer complaints promptly, maintaining positive reputation in market.
- Maintained compliance with customs regulations by diligently reviewing and submitting accurate paperwork.
- Insured cargo against loss, damage or pilferage.
Taxi Driver
Metro Taxi
09.2009 - 06.2011
- Picked up and transported 20 passengers per day to destinations by following fast and safe routes to provide good customer service.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Maintained log of daily trips to keep accurate records of fares and destinations.
- Accepted payments and provided receipts for fares to keep accurate records of transactions.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times..
- Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
Education
Machine Technology
Atse Yohannes Technique School
Tigray, Ethiopia06.2006
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Cash Handling
- Multi-tasking strength
- Reliable and punctual
- Sales Strategies
- Organizational Skills
References
available upon request
Timeline
Sales Associate
Welwalo Business Enterprises Ltd.
05.2021 - 07.2024
Importer
Self Employed
10.2011 - 11.2020
Taxi Driver
Metro Taxi
09.2009 - 06.2011
Machine Technology
Atse Yohannes Technique School
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