Dawit Biftu
Calgary,AB
Summary
Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Care
Auburn Heights Retirement Residence
Calgary, Alberta
05.2020 - Current
- Provided leadership and direction to nursing staff including hiring, training, coaching, evaluating performance, and addressing disciplinary issues.
- Directed daily operations of the Care Department while managing budgeting, scheduling and staffing needs.
- Managed caseloads for assigned individuals in order to ensure the timely completion of assessments and interventions.
- Developed and implemented policies, procedures, and standards of care to ensure the highest quality of service.
- Collaborated with other departments within the organization such as Human Resources or Finance to coordinate activities related to Care Department goals.
- Supervised day-to-day operations of the Care Department including monitoring workflow processes and ensuring that all tasks are completed in a timely manner.
- Assisted the Executive Director in developing long-term strategic plans for growth within the Care Department.
- Completed regular audits of charts and medication to assess compliance with facility standards and legal guidelines.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Resident Care Manager
Auburn Heights Retirement Residence
Calgary, Alberta
05.2018 - 07.2020
- Conducted assessments of resident needs and developed individualized service plans.
- Assisted in resolving conflicts between staff members or between staff members and residents and families.
- Participated in interdisciplinary team meetings to discuss residents' status and treatment goals.
- Maintained comprehensive records of client assessments, care plans, and progress notes in compliance with regulatory standards.
- Managed and supervised staff to ensure proper care of residents.
- Provided guidance to nursing assistants on the implementation of resident care plans.
Staff Nurse
Rocky Ridge Retirement Residence
Calgary, Alberta
02.2017 - 05.2020
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Assessed patient conditions, monitored behaviours and updated supervising physicians with observations and concerns.
- Monitored diet, physical activity, behaviours and other patient factors to assess conditions and adjust treatment plans.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Collaborated with health groups to plan or implement programs designed to improve the overall health of communities.
Resident Care Manger
Sage Hill Retirement Residnce
Calgary, Alberta
02.2017 - 05.2018
- Facilitated communication between staff members, residents, families, physicians, and other healthcare professionals.
- Participated in interdisciplinary team meetings to discuss resident's status and treatment goals.
- Monitored care plan to evaluate effectiveness, document interventional achievement and suggest changes.
- Facilitated communication between members of health care delivery while involving clients in decision-making processes to minimize service fragmentation.
- Developed and maintained positive relationships with clients, families, and healthcare providers to support integrated care.
- Maintained comprehensive records of client assessments, care plans, and progress notes in compliance with regulatory standards.
Staff Nurse
Grace General Hospital
Winnipeg, Manitoba
07.2013 - 10.2016
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Implemented infection control measures to reduce the spread of contagious diseases.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance the continuum of care.
- Facilitated transition to home care by providing patients with continued care information and discharge instructions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Education
Diploma - Nursing Studies
Assiniboine Community College
Brandon, MB06-2013
Diploma - Health Care Aide
Herzing College
Winnipeg, MB01-2009
Bachelor of Arts - Biblical Studies And Theology
Vision International University
Ramona, California07-2006
Certificate - Psychological Counselling
Rehmax College
KenyaSome College (No Degree) - Peace And Reconciliation
Manitoba Immigration
WinnipegSkills
- Care Plan Development
- Trend Analysis
- Clinical Supervision
- Quality Improvement
- Program Management
- Recruitment
- Clinical Leadership
- Team Management
Certification
- Active License with CLPNA
- CPR & BLS
Timeline
Director of Care
Auburn Heights Retirement Residence
05.2020 - Current
Resident Care Manager
Auburn Heights Retirement Residence
05.2018 - 07.2020
Staff Nurse
Rocky Ridge Retirement Residence
02.2017 - 05.2020
Resident Care Manger
Sage Hill Retirement Residnce
02.2017 - 05.2018
Staff Nurse
Grace General Hospital
07.2013 - 10.2016
- Active License with CLPNA
- CPR & BLS
Diploma - Nursing Studies
Assiniboine Community College
Diploma - Health Care Aide
Herzing College
Bachelor of Arts - Biblical Studies And Theology
Vision International University
Certificate - Psychological Counselling
Rehmax College
Some College (No Degree) - Peace And Reconciliation
Manitoba Immigration
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