Dawinder Singh Sandhu
Brampton,Canada
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
20
20
years of professional experience
Work History
Travel Consultant
All Link Travel
Brampton, Ontario
11.2014 - 01.2026
- Managed bookings and reservations across various travel platforms.
- Guided clients through travel documentation and visa processes to ensure compliance and smooth travel.
- Designed customized travel itineraries for diverse client needs.
- Developed customized travel plans to meet customer needs and preferences.
- Researched and recommended travel destinations based on client preferences.
- Coordinated with airlines, hotels, and vendors to secure optimal rates and enhance customer travel experiences.
- Advised clients on tailored travel insurance options to meet their specific needs and preferences.
- Provided customers with detailed information about travel destinations and packages.
- Addressed client inquiries and resolved issues promptly and professionally.
- Responded promptly to clients regarding visa, passport, and security inquiries.
- Reserved hotel rooms for business travelers based on individual preferences, schedules, and budgets.
- Processed credit and debit payments and handled confidential information with discretion.
Package Delivery Driver
Evkl Limousine Services
04.2020 - 03.2021
- Delivered packages across designated routes with a focus on timely service.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Transported customer orders using delivery truck to ensure timely arrival.
- Coordinated with dispatch to address delivery schedules and resolve issues.
- Navigated using GPS systems to optimize delivery routes.
- Oversaw loading and unloading of packages to streamline delivery process.
- Inspected packages for damage before transport to ensure quality.
- Entered delivery timestamps into system to confirm order completion.
Taxi Operator
Airflight Taxi Services
04.2010 - 06.2013
- Operated commercial taxi at Pearson Airport, serving diverse customer needs across Greater Toronto Area.
- Delivered exceptional customer service, enhancing passenger satisfaction and loyalty.
- Assisted passengers with luggage and ensured a comfortable ride experience.
- Processed cash and electronic payments accurately, ensuring smooth and efficient transactions.
- Kept detailed records of trips and fares for reporting purposes.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Conducted pre-trip inspections of assigned cabs before beginning shifts.
Security Guard
G4S Secure Solutions Ltd.
01.2006 - 03.2012
- Respond quickly to alarms and emergencies, ensuring safety of personnel and visitors.
- Conducted routine patrols of premises to deter and identify signs of intrusion.
- Monitor CCTV systems to ensure no suspicious activity is taking place.
- Assisted with crowd control during events, enforcing safety protocols to maintain order.
- Provide customer service, directing visitors and addressing security-related concerns.
- Provided customer service support to staff and visitors, addressing security-related concerns effectively.
- Facilitated effective communication with staff and visitors, addressing their needs and concerns promptly.
Education
Tourism and Travel Diploma -
Seneca College of Applied Arts and Technology
North York01-2012
Mortgage Consultant Diploma -
Seneca College
North York, Ontario01-2010
High school diploma -
Breamlea Secondary School
Brampton, Ontario01-2003
Skills
- Customer Service
- Conflict Resolution
- Relationship management
- Teamwork & Communication
- Report writing
- Networking with vendors
- Computer Skills
- Excel
- PowerPoint
- Word perfect
- Windows 10
- Windows Professional
- Internet Applications
- Attention to detail
- Time management
- Effective communication
- Strong communication
Timeline
Package Delivery Driver
Evkl Limousine Services
04.2020 - 03.2021
Travel Consultant
All Link Travel
11.2014 - 01.2026
Taxi Operator
Airflight Taxi Services
04.2010 - 06.2013
Security Guard
G4S Secure Solutions Ltd.
01.2006 - 03.2012
Tourism and Travel Diploma -
Seneca College of Applied Arts and Technology
Mortgage Consultant Diploma -
Seneca College
High school diploma -
Breamlea Secondary School