Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Daviti Gochashvili

Toronto

Summary

Dynamic professional with over 10 years of customer service experience. Proven ability to enhance operational efficiency through exceptional organizational skills and strong analytical capabilities. Recognized for developing effective emergency response plans and implementing visitor management processes that prioritize safety while maintaining a welcoming environment. Aiming to fulfill a position at a company where I can help grow and thrive by utilizing my skills, while making a significant contribution to the success of the company.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Concierge

Paragon Security
06.2024 - Current

· Access Control, creating access fobs and keys

· Amenity Booking and schedule management

· Exceptional Customer Service with residents, vendors and guests

· Providing ongoing reports to the management team for further steps

Security Coordinator

Paragon Security
11.2019 - 06.2024
  • Maintained access control database, monitoring visitor traffic and analyzing for potential irregularities or risks.
  • Implemented robust visitor management processes that balanced hospitality with stringent site-wide security protocols.
  • Initiated investigations into security breach events, analyzing findings to determine cause and develop preventive solutions.
  • Developed emergency response plans, minimizing the impact of potential crises on personnel and property.
  • Creating communication memos and presentations
  • Directing emergency response personnel and running evacuations

Server / Junior Manager

Restaurant "Begeli"
07.2014 - 08.2019
  • Supervising daily restaurant operations
  • Providing excellent customer service and resolving complaints
  • Training, scheduling, and supporting restaurant staff
  • Monitoring food quality and service delivery
  • Managing inventory and supplier relationships
  • Ensuring compliance with health and safety standards.

Education

Accounting

York University
Toronto, ON
01-2025

Bachelor of Science - Business And Economics

Ivane Javakhishvili Tbilisi State University
Tbilisi, GEO
07-2019

Skills

  • Exceptional organizational & multi-tasking skills with ability to work under pressure
  • Excellent interpersonal skills through all means of communication
  • Strong analytical, research and problem-solving skills
  • Strong attention to detail with an enthusiastic work ethic
  • Efficient in Microsoft Office
  • Over 10 years of extensive customer service skills

Languages

English
Full Professional
Georgian
Native or Bilingual
Russian
Limited Working

Certification

  • CPA in progress
  • Food Handling
  • Smart Serve
  • First Aid & CPR-C
  • WHIMS
  • Security License

Timeline

Senior Concierge

Paragon Security
06.2024 - Current

Security Coordinator

Paragon Security
11.2019 - 06.2024

Server / Junior Manager

Restaurant "Begeli"
07.2014 - 08.2019

Accounting

York University

Bachelor of Science - Business And Economics

Ivane Javakhishvili Tbilisi State University
Daviti Gochashvili