FREDRICK RICHARDS
London,Canada
Summary
Responsible Customer Service Representative proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Committed and hardworking Customer Service Representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
United Supermarkets
05.2021 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Data Entry Assistant
Good Life Fitness
05.2022 - 08.2022
- Accurately and efficiently entered member information, sales data, and other relevant records into the company's database.
- Maintained accurate and up-to-date records, ensured data integrity, and performed regular data backups.
- Provided exceptional customer service, answered member inquiries, and resolved issues related to membership and billing.
- Generated reports, analyzed data, and provided insights to support business decisions and drive sales growth.
- Assisted with various administrative tasks, such as filing, scanning, and mailouts, to support the overall operations.
Education
CYBER SECURITY -
Fanshawe College
London, Ontario12.2024
Skills
- Cash handling
- Security awareness
- Team collaboration
- Customer service excellence
- Cleaning and sanitizing
- Attention to detail
- Money handling
- Patience and empathy
- Cash handling and management
- Customer assistance
- Reliability and punctuality
- Work ethic and integrity
- Professionalism and courtesy
- Time management skills
- Issue resolution
- Excellent written and verbal communication
- Cash handling expertise
- Fraud prevention awareness
Accomplishments
- Completed manager training program.
- Trained and mentored one employee.
- Achieved 90% of sales quote.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Timeline
Data Entry Assistant
Good Life Fitness
05.2022 - 08.2022
Cashier
United Supermarkets
05.2021 - 02.2024
CYBER SECURITY -
Fanshawe College
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