Daviona Kelly
Los Angeles
Summary
Driven case worker with extensive experience in providing comprehensive management services, ensuring clients access vital resources for housing stability. Known for conducting thorough assessments and facilitating goal planning, successfully aiding individuals in overcoming barriers and increasing long-term housing success by 30%. Strong communicator with proven advocacy skills, adept at fostering relationships that empower clients. Committed to enhancing community well-being through effective resource coordination and dedicated support.
Overview
10
10
years of professional experience
4032
4032
years of post-secondary education
1
1
Certification
Work History
Case Management Officer
Bryant Temple A M E Church
Los Angeles
01.2026 - 03.2026
- Coordinated case management services for community members seeking support.
- Collaborated with local organizations to enhance resource accessibility for clients.
- Developed individualized care plans based on client needs and goals.
Monitor
Victory starts now
Los Angeles
06.2025 - 01.2026
- Monitored client activities to ensure safety and compliance with regulations.
- Assisted staff in developing and implementing individualized care plans for clients.
Monitor
Volunteer of America
Pomona
09.2024 - 04.2025
- Monitored client activities to ensure safety and compliance with regulations.
- Assisted staff in developing and implementing individualized care plans for clients.
- Conducted regular assessments of client needs and reported findings to supervisors.
Case Worker
Advanced Nursing Services
01.2023 - 03.2025
- Provided comprehensive case management services to clients, ensuring access to necessary resources and support.
- Conduct family walk through regularly.
- Assist resident with completing resource applications.
- Assist individuals with identifying barriers to housing stability.
- Engage in goal planning that aims to link individuals to the resources and skills that they need to achieve long term housing stability.
Monitor
Holiday helping hands
Carson
04.2020 - 01.2025
- Monitored client activities to ensure safety and compliance with regulations.
- Assisted staff in developing and implementing individualized care plans for clients.
- Conducted regular assessments of client needs and reported findings to supervisors.
Service Provider
Project Roomkey
Los Angeles
01.2016 - 07.2023
- Provide residents with food and toiletries and handling unforeseen supply requests.
- Maintain relationships with residents, ensuring they feel safe and comfortable.
- Receive deliveries and organize supplies, sending to the appropriate rooms and recipients.
- Clean and sanitize resident's rooms and the Project Roomkey office.
Employment Specialist
Devine Services
Downey
02.2020 - 05.2022
- Organized and led job readiness workshops, enhancing participants' interviewing and resume-building skills.
- Facilitated training sessions on employment-related topics, including networking and professional development.
- Managed case files and documentation in compliance with organizational and legal standards.
- Recruiting potential candidates, conducting interviews, leading orientations for new employees.
- Helping special needs patients in finding jobs.
- Helping special needs clients adapt in to society.
Education
Associate's Degree - Business
El Camino College
TorranceHigh School Diploma -
Duke Ellington School
Los Angeles, CASkills
- Client Advocacy Expert
- Case Management Expert
- Resource Coordination Expert
- Communication Expert
- Customer Service Advanced
- Typing Advanced
- Microsoft Office Expert
- Point of Sale Systems Expert
Certification
- CPR/First Aid Certification
- Food Handlers
Timeline
Case Management Officer
Bryant Temple A M E Church
01.2026 - 03.2026
Monitor
Victory starts now
06.2025 - 01.2026
Monitor
Volunteer of America
09.2024 - 04.2025
Case Worker
Advanced Nursing Services
01.2023 - 03.2025
Monitor
Holiday helping hands
04.2020 - 01.2025
Employment Specialist
Devine Services
02.2020 - 05.2022
Service Provider
Project Roomkey
01.2016 - 07.2023
Associate's Degree - Business
El Camino College
High School Diploma -
Duke Ellington School