Davion Coleman
North Hollywood
Summary
Customer-focused professional with extensive experience in food and beverage service. Expertise in point-of-sale operations, cash handling, and efficient order management, contributing to a seamless dining experience and high levels of customer satisfaction.
Overview
8
8
years of professional experience
Work History
Server
Red Lobster
Roseville
09.2020 - 12.2021
- Provided exceptional customer service to elevate dining experiences.
- Greeted customers, answered questions, and recommended specials to drive sales.
- Managed food and beverage orders accurately and efficiently.
- Handled cash transactions and processed payments using point-of-sale systems.
Server
Buffalo Wild Wings
Saint Paul
09.2020 - 12.2021
- Managed food and beverage orders to enhance customer experience and streamline service.
- Collaborated with kitchen staff to coordinate meal preparation, ensuring timely delivery to customers.
- Resolved customer complaints promptly to ensure satisfaction.
- Performed opening and closing duties, including setting up dining area and restocking supplies to maintain operational flow.
Server
Johnny Rockets Restaurant
Hollywood
06.2017 - 06.2018
- Delivered exceptional customer service, enhancing overall dining experiences and fostering customer loyalty.
- Managed food and beverage orders accurately and efficiently.
- Handled cash transactions and processed payments on point-of-sale systems, ensuring accurate and efficient service.
- Provided excellent customer service, contributing to high levels of customer satisfaction and repeat business.
Barista
Starbucks
Hollywood
06.2014 - 07.2017
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of the workspace and equipment.
- Provided excellent customer service by engaging with customers and addressing concerns.
- Operated point-of-sale system for order processing and cash handling.
Crew Member
Jersey Mike's Subs
North Hollywood
01.2016 - 02.2017
- Prepared fresh subs and salads according to customer specifications.
- Provided excellent customer service to enhance guest satisfaction.
- Maintained cleanliness and organization of the work area and equipment.
- Operated kitchen equipment safely and efficiently during peak hours.
Server
Sweetie Pies
North Hollywood
05.2016 - 10.2016
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Assisted in training new servers on menu items and service standards.
Cashier
Chic-Fil-A
Hollywood
02.2014 - 06.2015
- Processed customer transactions efficiently and accurately at a fast-paced restaurant.
- Maintained cleanliness and organization of cashier area and dining space.
- Handled cash, credit, and mobile payments while ensuring security protocols.
- Prepared orders for customers quickly to enhance dining experience at the restaurant.
Education
High School Diploma -
Central High School
Saint Paul, MN06-2012
Skills
- Food preparation
- Point-of-sale operation
- Cash handling
- Problem solving
- Exceptional customer service
- Hospitality service expertise
- Liquor, wine, and food service
Timeline
Server
Red Lobster
09.2020 - 12.2021
Server
Buffalo Wild Wings
09.2020 - 12.2021
Server
Johnny Rockets Restaurant
06.2017 - 06.2018
Server
Sweetie Pies
05.2016 - 10.2016
Crew Member
Jersey Mike's Subs
01.2016 - 02.2017
Barista
Starbucks
06.2014 - 07.2017
Cashier
Chic-Fil-A
02.2014 - 06.2015
High School Diploma -
Central High School