DAVINDERPAL KAUR
Summary
Trustworthy and dedicated Supervisor with 6 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cashier
WeTrans Building Supplies
08.2023 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Shift Supervisor
Wendy's
07.2023 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Cash Flow,Managing Daily End of the Day Money Deposits to balance sales Money and Safe Counts.
- Issuing Refunds Through POS systems and checking for Daily Rewards.
- Built relationships with customers and managed accounts to drive revenue and profit.
Supervisor
Wendy's
08.2022 - 03.2023
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
- Delivered friendly, prompt customer service to visitors.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated customer needs and feedback to drive product and service improvements.
- Mid day and End of the Day Money Deposits.
Supervisor
Wendy's
03.2020 - 08.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Maintained company policies, objectives, and communication goals.
- Completed store opening and closing procedures and balanced tills.
- Completed cash and credit card transactions accurately using POS software.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
Graduate Certificate - Agriculture
Horticulture Technician(co-op)
Niagara Falls, ON05.2020
Bachelor of Science - Agriculture
Bachelor's of Science in Agriculture (4Years)
India05.2017
Skills
- Customer Service(5 year Experience)
- Cash Register Operation(4 years Experience)
- Customer Assistance
- Payment Collection
- Cash Handling
- Records Maintenance
- Refunds and exchanges
- Staff Training
- Written and verbal communication
- Sales
Languages
English
Full Professional
Timeline
Cashier
WeTrans Building Supplies
08.2023 - Current
Shift Supervisor
Wendy's
07.2023 - Current
Supervisor
Wendy's
08.2022 - 03.2023
Supervisor
Wendy's
03.2020 - 08.2022
Graduate Certificate - Agriculture
Horticulture Technician(co-op)
Bachelor of Science - Agriculture
Bachelor's of Science in Agriculture (4Years)
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