Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
2
2
years of professional experience
Work History
Supervisor
The Food Village
Calgary, Alberta
10.2024 - Current
Evaluated needs of departments and delegated tasks to optimize overall production.
Evaluated employee performance through periodic reviews and documented results accordingly.
Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Trained new employees on company policies, job duties, and performance expectations.
Directed and supervised team of 15 employees in daily operations.
Supervisor
Carpe Diem-Shisha Bar and Lounge
High River, Alberta
10.2023 - 09.2024
Evaluated needs of departments and delegated tasks to optimize overall production.
Evaluated employee performance through periodic reviews and documented results accordingly.
Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Trained new employees on company policies, job duties, and performance expectations.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Determined consumer needs to provide products and services appealing to larger market.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Cleaner Supervisor
Bee Clean Building Maintenance
Calgary, Alberta
02.2023 - 09.2023
Collaborated with multiple departments to maximize workflow and efficiency.
Inventoried incoming supplies and placed items in stock for use by personnel.
Explained goals and expectations required of trainees.
Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
Work closely with management to develop strategies for improving cleaning services across the organization.
Mixed water and detergents or acids to prepare cleaning solutions.
Maintain records of attendance, leave requests, overtime hours worked and other relevant data for payroll processing purposes.
Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
Develop performance objectives for cleaners with an emphasis on quality service delivery; conduct appraisals as required.