Summary
Overview
Work History
Education
Skills
Languages
Certification
Software
Timeline
Generic

Davinder Singh

Barrie,ON

Summary

Dynamic Help Desk Technician with proven expertise at St Clair College in software updates and hardware repair. Adept at resolving issues through remote system analysis and user training, enhancing overall user satisfaction. Demonstrated ability to simplify technical concepts for non-technical users, fostering effective communication and collaboration.

Developed technical skills in technology-focused environment, including assembling and customizing computer systems, diagnosing hardware issues, and providing user-friendly solutions. Seeking to transition into new field by leveraging strong analytical and problem-solving abilities. Aims to contribute to dynamic and innovative team setting.

Overview

1
1
Certification

Work History

Help Desk Technician

St Clair College
09.2024 - 12.2024
  • Provided basic end-user troubleshooting and desktop support.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
  • Explained technical information in clear terms to promote better understanding for non-technical users.

Intern

St Clair College
09.2024 - 12.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Computer Systems Technician And Networking

St. Clair College of Applied Arts And Technology
Windsor, ON
04-2025

Skills

  • Software updates
  • Issue resolution
  • Hardware repair
  • Remote system analysis
  • User training
  • Help desk software

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • CCNA, Cisco

Software

Virtual Machines

Cisco Packet tracer

Visual Studio Code

Timeline

Help Desk Technician

St Clair College
09.2024 - 12.2024

Intern

St Clair College
09.2024 - 12.2024

Computer Systems Technician And Networking

St. Clair College of Applied Arts And Technology

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Davinder Singh