Davinder Singh
Beaumont,AB
Summary
Hardworking employee enthusiastic about learning customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Dedicating to provide friendly and safe customer service with 5years customer service experience as a owner of MHD SUPERMARKET .
Overview
5
5
years of professional experience
Work History
Delivery Driver
Epcm
08.2023 - 01.2024
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Successfully avoided time delivery delays by carefully planning best routes.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Verified accuracy of all deliveries against order forms.
Customer Service Supervisor
MHD SUPERMARKET
Ambala, Haryana
08.2018 - 02.2022
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Applied effective time management techniques to meet tight deadlines.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Tagore Public School
Patran, Patiala03.2008
Skills
- Safe driving techniques
- Decision-Making
- Adaptable and Flexible
- Team Supervision
- Problem-Solving
- Excellent communication skill
- Route Planning
Languages
English
Limited Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Delivery Driver
Epcm
08.2023 - 01.2024
Customer Service Supervisor
MHD SUPERMARKET
08.2018 - 02.2022
High School Diploma -
Tagore Public School
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