Davinder Singh
Grande Prairie,AB
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Burger King
02.2020 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Trained new employees on proper protocols and customer service standards.
Crew Member
A & W Fast Food Restaurant
05.2018 - 12.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Worker
Snow Removal
04.2018 - 07.2018
- Worked as a part of a team and take the direction.
- Understand and meet the contract scheduled deadlines without sacrificing great customer service or excellent quality.
- Keep accurate timesheet records, submitted for review and sign off by the required deadlines.
- Attend training classes and seminars as requested by management.
- Followed instructions and procedures to complete assigned tasks.
Constructor
Construction Company
01.2017 - 06.2018
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Operated power equipment to move materials and promote job efficiency.
Education
High School Diploma -
Govt. Sr. Sec. School
PunjabNo Degree - Business Administration
University of Regina
Regina, SKSkills
- Staff Management
- Time Management
- Employee Scheduling
- Records Maintenance
- Staff Supervision
- Goals and Performance
- Customer Service
- Sales and Marketing
- POS Systems Operations
- Store Opening and Closing
- Customer Experience
- Stock Management
Languages
English
Full Professional
Punjabi
Native or Bilingual
Certification
- Certified Food Safety - Burger King - January 2021
Timeline
Assistant Store Manager
Burger King
02.2020 - Current
Crew Member
A & W Fast Food Restaurant
05.2018 - 12.2019
Worker
Snow Removal
04.2018 - 07.2018
Constructor
Construction Company
01.2017 - 06.2018
High School Diploma -
Govt. Sr. Sec. School
No Degree - Business Administration
University of Regina
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