DAVINA DEL CASTILLO
Burbank
Summary
Motivated and engaging professional with a flexible approach to work. Possessing an upbeat and friendly demeanor, I excel at anticipating the needs of others. Known for creating effective service structures and prioritizing thoughtful organization. Skilled at remaining calm under stress and pressure, with valuable experience in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Case Manager
Libertana Home Health
06.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Special Needs Teacher
Fenton Primary Center
01.2022 - 02.2024
- Analyzed student performance to create effective teaching strategies.
- Work closely with support staff to develop comprehensive intervention plans.
- Tracked and assessed children's behavioral trends to address potential concerns.
Server
Buffalo Wild Wings
01.2019 - 01.2022
- Prepared seating arrangements to ensure memorable dining experiences and promote return visits.
- Boosted revenue through strategic upselling of premium products.
- Ensured high efficiency and accuracy by communicating clearly with kitchen staff.
ABA Therapist
Behavioral Learning Center
01.2020 - 01.2021
- Developed and maintained clear, individualized documentation on each patient
- Implemented individualized treatment plans developed by clinical supervisors to server patients with diverse needs
- Developed patient remediation in established deciliter areas to support targeted treatment goals
Basketball Coach
John Burroughs High School
01.2018 - 01.2020
- Boosted performance of individual athletes by devising strategic personal training programs
- Promoted good sportsmanship with competing teams on and off the field
- Implemented exercise programs and training strategies to bolster individual and team performance
Education
Bachelors of Arts - Psychology
Humboldt State University
Arcata, CA12.2021
Associate of Arts - Psychology
Ventura College
Ventura, CA05.2019
High School Diploma -
John Burroughs High School
Burbank, CA05.2015
Skills
- Problem-solving
- Case management
- Time management
- Active listening
- Documentation and reporting
- Conflict resolution
- Relationship building
- Email and telephone etiquette
- Client advocacy
Timeline
Case Manager
Libertana Home Health
06.2023 - Current
Special Needs Teacher
Fenton Primary Center
01.2022 - 02.2024
ABA Therapist
Behavioral Learning Center
01.2020 - 01.2021
Server
Buffalo Wild Wings
01.2019 - 01.2022
Basketball Coach
John Burroughs High School
01.2018 - 01.2020
Associate of Arts - Psychology
Ventura College
High School Diploma -
John Burroughs High School
Bachelors of Arts - Psychology
Humboldt State University
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