Davina Clunis
Victoria,BC
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Host
Inn at Laurel Point
05.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone and in-person, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Diploma - Hospitality Management
Camosun College
Victoria, None06-2024
High School Diploma -
University Hill Secondary
Vancouver, BC06-2022
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Detail-oriented
- Professional appearance
Languages
English
Native or Bilingual
Timeline
Host
Inn at Laurel Point
05.2022 - Current
Diploma - Hospitality Management
Camosun College
High School Diploma -
University Hill Secondary