Experienced Owner Operator with a background in managing operations and developing staff. Achieved process optimization and enhanced client engagement through deep industry knowledge in stone and quartz. Focused on leveraging expertise to drive business success and elevate service standards.
Work History
Owner / Operator Damato Granite & Marble INC .
17 Years 4 Months
Damato Granite & Marble INC . | 05.2009 - Current
Directed day-to-day operations, ensuring high-quality service and product delivery.
Managed client relationships, facilitating effective communication and addressing concerns promptly.
Streamlined inventory management processes to optimize resource allocation and reduce waste.
Implemented marketing strategies to increase brand visibility and drive customer engagement.
Overlooked 10 Employees at one time
Templated 100% of jobs
Installed countertops, showers, fireplaces
Trained and mentored staff, fostering a collaborative work environment focused on excellence.
Negotiated supplier contracts to secure favorable pricing and maintain quality standards
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Made an Exceptional reputation for myself and company
Operated Breton Genya Cnc for 5 years
Polisher/ Installer
9 Years 5 Months
Cornerstone Granite and Marble | 05.2006 - 10.2015
Operated polishing machinery to achieve high-quality finishes on granite and marble surfaces.
Trained and mentored junior polishers on effective techniques and equipment usage for optimal results.
Ensured compliance with safety protocols during polishing processes to maintain a safe work environment.
Conducted routine maintenance on polishing equipment to ensure efficient operation and minimize downtime.
All hand work no cnc machines at this time
Subcontractor
4 Years 1 Month
Damato Granite & Marble | 08.2011 - 09.2015
Managed quality control processes for granite and marble installations, ensuring compliance with industry standards and enhancing installation quality.
Installed for upwards of 5 different companies installing 100-400 sq ft a day ( Riverbend Stone works , Pf manufacturing , Atlas Granite , All stone , Cornerstone Granite )
Managed subcontractor workflows to ensure timely project completion and adherence to quality standards.
Developed and maintained strong relationships with suppliers for reliable materials procurement.
Oversaw installation processes, ensuring compliance with safety regulations and best practices.