Davien Saefong
Anderson
Summary
Dynamic and results driven professional with extensive experience in customer service. Proven ability to enhance guest satisfaction through effective communication and menu knowledge. Skilled in conflict resolution and food safety practices, consistently maintaining high standards while managing fast-paced environments. Committed to delivering exceptional service and fostering team collaboration.
Overview
9
9
years of professional experience
Work History
Babysitting
Family
01.2017 - 09.2025
- Earned trust by providing reliable and dependable work from a young age.
- Supervised babies and toddlers, providing attentive and responsible care.
Waiter
Janya's Thai Cuisine
Redding, California
10.2024 - 09.2025
- Provided guidance on menu items to accommodate guests with specific dietary needs, with full knowledge of the menu.
- Coordinated service in a fast paced restaurant setting with just one other waiter, delivering prompt and attentive customer care.
Boba Barista
Modo Tea
Redding, CA
05.2024 - 05.2025
- Worked closely with a young team to enhance service efficiency and customer satisfaction.
- Managed returns and resolved complaints effectively, maintaining high service standards.
- Assessed customer needs to ensure accurate understanding of allergies and sugar preferences.
Boba Barista
Bobalicious Tea Bar
Anderson, CA
04.2024 - 07.2024
- Maintained a steady and dependable work ethic, consistent even during the summer.
- Maintained high standards of hygiene and cleanliness in the boba tea preparation area.
Cashier
Grandparents Strawberry Field
OR
06.2016 - 08.2022
- Developed foundational skills in customer service.
- Monetary accountability through early experience.
- Established a solid foundation of work ethic at a young age.
Education
High School Diploma -
Enterprise High School
Redding, CA06-2025
Bachelor of Science - Managerial Economics, Interest in Accounting
UC Davis
Davis, CA06-2029
Associate of Science - Business Administration-Accounting Concentration
Shasta College
Redding, CA06-2027
Skills
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Food safety practices
- Menu knowledge
- Time management
- Cash handling
Timeline
Waiter
Janya's Thai Cuisine
10.2024 - 09.2025
Boba Barista
Modo Tea
05.2024 - 05.2025
Boba Barista
Bobalicious Tea Bar
04.2024 - 07.2024
Babysitting
Family
01.2017 - 09.2025
Cashier
Grandparents Strawberry Field
06.2016 - 08.2022
High School Diploma -
Enterprise High School
Bachelor of Science - Managerial Economics, Interest in Accounting
UC Davis
Associate of Science - Business Administration-Accounting Concentration
Shasta College