Skilled in customer service and problem-solving, I excel in high-pressure environments, fostering teamwork while driving efficiency. Passionate about sustainable practices and exceptional culinary experiences, I bring both hard and soft skills to elevate any team.
Overview
4
4
years of professional experience
Work History
Sales Associate
Wetzel's Pretzels
01.2024 - Current
Organized racks and shelves to maintain store inventory easily accessible.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Built relationships with customers to encourage repeat business.
Food Service Professional
Coldstone
01.2024 - Current
Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
Conducted routine quality checks on dishes before serving, ensuring only top-notch quality was presented to guests.
Maintained strict adherence to health and safety regulations, ensuring a clean and sanitary work environment at all times.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Trained new hires in proper food handling techniques and company policies, fostering a culture of excellence within the team.
Food Artist
Paleteria Y Neveria El Arco De Michoacan
06.2021 - 08.2023
Sourced premium ingredients from local suppliers, supporting sustainability efforts while ensuring top-quality results.
Optimized workflow efficiency by maintaining an organized and clean workspace during high-pressure projects.
Developed unique recipes, combining artistic flair with culinary expertise for memorable dining experiences.
Greeted guests, promoted specials, and took orders.
Kept workplace clean and organized in line with restaurant policies.