David Rocco Guccione
Tottenham,ON
Summary
Experienced operations professional with over 6 years of expertise in managing teams, streamlining processes, and ensuring efficient service delivery in high-pressure, unionized environments. Proven track record in coordinating large-scale operations, dispatching, scheduling, and maintaining compliance with safety standards. Adept at managing disciplinary actions, tracking performance, and collaborating with stakeholders to meet operational goals. Skilled in vehicle maintenance oversight with a focus on operational efficiency and cost management. Recognized for real-time problem-solving and optimizing resources to maintain service continuity.
Overview
9
9
years of professional experience
Work History
Duty Manager - Maintenance and Operations
Menzies Aviation
2024.08 - Current
- Lead daily operations, including dispatch, scheduling, and resource allocation, ensuring efficient use of resources.
- Manage teams of aircraft fuellers, dispatchers, and mechanics to optimize scheduling and vehicle availability for service delivery.
- Oversee the SmartDrive program, ensuring compliance with driver safety standards and improving performance.
- Manage disciplinary processes and track performance improvements for operational staff.
- Monitor and report on staffing levels to resolve absenteeism and avoid service disruptions.
- Provide updates to senior management, identifying operational improvements to enhance efficiency.
- Assist in budget preparation and monitoring, focusing on cost control and resource optimization.
- Ensure compliance with Transport Canada regulations and emergency response protocols.
Shift Manager
Menzies Aviation
2022.01 - 2024.08
- Managed and coordinated all facets of daily operations, overseeing a crew of 80 to ensure seamless service delivery.
- Conducted daily safety and operational briefs, maintaining compliance with safety standards and company policies.
- Liaised with operations managers and airline managers to resolve operational issues and meet service-level agreements.
- Filed and submitted accident and incident reports, ensuring proper documentation and follow-up.
- Prepared daily shift reports on staffing, productivity, and key operational issues.
- Developed and implemented winter operations strategies, including snow removal, plowing, and salting.
- Delegated tasks and ensured team members received ongoing training to maintain high performance levels.
- Conducted root cause analysis to resolve operational disruptions and improve efficiency.
- Skilled at balancing multiple priorities, meeting tight deadlines, and making critical decisions in real-time.
Operations Supervisor
Menzies Aviation
2018.01 - 2022.01
- Supervised a team of 50 employees, ensuring safe and timely aircraft fueling operations in compliance with safety regulations.
- Coordinated scheduling and dispatch for fueling teams to meet flight schedules and minimize delays.
- Conducted regular inspections of fueling equipment and ensured operational readiness.
- Collaborated with airline and ground handling teams to ensure seamless fueling services.
- Managed staff training and performance evaluations, focusing on safety compliance and operational efficiency.
- Led emergency response efforts for fueling incidents, ensuring swift and effective resolution.
Aircraft Fueler
ASIG, Aircraft Service International Group
2015.09 - 2018.01
- Operated fuel trucks and hydrant carts to safely refuel aircraft, ensuring strict adherence to safety protocols, fuel quality standards, and aviation regulations.
- Performed preventative maintenance on ground support equipment, identifying issues proactively to ensure equipment was functioning properly and minimizing downtime for fueling operations.
- Collaborated with team members and ground handling staff to meet tight flight schedules, often working under extreme weather conditions to prevent service delays and ensure operational efficiency.
- Completed daily fuel checks, monitored fuel levels, and reported discrepancies to ensure accurate fuel distribution and inventory management.
- Maintained clear and timely communication with dispatchers and airline staff to coordinate fueling schedules and ensure compliance with all safety regulations and company policies.
Education
Bachelor of Science - Business And Management
University of London - LSE
London, United Kingdom05.2026
Associate of Arts - University Arts And Sciences - General Arts And Sciences
Humber College
Toronto, ON06.2011
High School Diploma -
St. Marguerite D’Youville
Brampton, Canada06.2009
Skills
- Operations Leadership & Team Management
- Dispatching & Scheduling Optimization
- Staff Training & Performance Management
- Compliance with Transportation and Safety Regulations
- Incident Reporting & Root Cause Analysis
- Drivers Program Monitoring
- Emergency Response Planning & Execution
- Budget Management & Cost Control
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Languages
English
Native or Bilingual
Italian
Limited Working
Timeline
Duty Manager - Maintenance and Operations
Menzies Aviation
2024.08 - Current
Shift Manager
Menzies Aviation
2022.01 - 2024.08
Operations Supervisor
Menzies Aviation
2018.01 - 2022.01
Aircraft Fueler
ASIG, Aircraft Service International Group
2015.09 - 2018.01
Bachelor of Science - Business And Management
University of London - LSE
Associate of Arts - University Arts And Sciences - General Arts And Sciences
Humber College
High School Diploma -
St. Marguerite D’Youville
Similar Profiles
Tony TreminoTony Tremino
Ramp Supervisor at Menzies AviationRamp Supervisor at Menzies Aviation
Lance DolpheyLance Dolphey
Load Master at Menzies AviationLoad Master at Menzies Aviation
Andrea QuigleyAndrea Quigley
Supervisor, Cross Utilized at Menzies AviationSupervisor, Cross Utilized at Menzies Aviation