Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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David Knezacky

Victoria,BC

Summary

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering 20+ years� experience to a challenging new position.

Overview

35
35
years of professional experience

Work History

Stocker/Cashier Assistant

Deb's Grocers
01.1993 - 01.2022
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Enhanced customer satisfaction by providing efficient and accurate checkout services.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Updated merchandise pricing to match new values and special promotional rates.

Store Manager

Macs Canada
05.1987 - 08.1989
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reported issues to higher management with great detail.

Education

High School Diploma -

Victoria High School
Victoria, BC
06.1980

Skills

  • Planogram Execution
  • Customer Service
  • Security Monitoring
  • Price Checking
  • Merchandise Rotation
  • Stock Rotation
  • Order Receiving
  • Money Handling
  • Punctual and Reliable
  • Friendly and Personable

Languages

English
Professional Working

Affiliations

  • Cycling, Swimming

Timeline

Stocker/Cashier Assistant

Deb's Grocers
01.1993 - 01.2022

Store Manager

Macs Canada
05.1987 - 08.1989

High School Diploma -

Victoria High School

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David Knezacky