DAVID XAMIN
Toronto
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Work History
Bartender
The Painted Lady
02.2023 - Current
- Quickly and efficiently served high customer volumes while maintaining excellent customer service.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Helped management plan and curate cocktail menu.
Business Owner
The Bearded Baker
Toronto, ON
04.2020 - Current
- Managed daily bakery operations, ensuring timely delivery of high-quality products to customers.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Created and developed new products including seasonal items.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
General Manager
Neon Tiger
10.2021 - 12.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Maintained facility and grounds to present positive image.
- Carefully interviewed, selected, trained and supervised staff.
- Purchased adequate quantities of food, beverages, equipment and supplies.
Bar Manager
Station Social House
02.2020 - 10.2021
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Dog Walker
Dog's World
04.2016 - 03.2020
- Led dogs away from hazards, obstacles and other animals to protect safety.
- Developed strong personal relationships and trust with owners by leaving detailed notes of the walk, sending pictures, and following any instructions competently
- Alerted owners immediately of health or behavior problems for speedy resolution and care.
- Followed optimal schedules for animals as set by owner.
- Monitored health of pets during walks, reporting any concerns or changes in behavior to owners promptly.
Director of Residential Sales
Vista Credit
01.2014 - 04.2016
- Prospected new clients and promoted a portfolio of financial, HVAC and water heater rental programs to dealerships throughout the Ontario region.
- Provided detailed product training and strategic sales assistance to support both new and existing dealer base.
- Worked closely with several distributors to promote programs throughout territory.
- Worked with team members to share best practices and ensure consistency throughout organization.
Dealer Program Manager
Reliance Home Comfort
01.2011 - 07.2014
- Providing detailed product training and strategic sales assistance to support both new and existing dealer base
- Collaborating with the marketing department to develop sales materials, presentations, and communications for business partners
- Prospecting new clients and promoting a portfolio of financial, HVAC and water heater programs to existing dealerships throughout the Ontario region
Accounts Receivable Manager
Reliance Home Comfort
12.2007 - 01.2011
- Leading a 40-member team in the collection of delinquent accounts while managing relationships to ensure customer retention
- Oversaw recruitment and development of employees to raise departmental standards and reduce bad debt write-offs
- Maintained net write-offs below budget each year and reduced number of goodwill adjustments given to customers through targeted coaching of agents
Operations Manager
Celebrity Products
01.2000 - 04.2003
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed daily office and warehouse operations including maintaining optimum inventory levels and ensuring on-time shipments
- Prepared and distributed payroll, preparing quarterly tax payments, and overseeing accounts receivable and payable
Skills
- Smart Serve Certified
- Able to develop and curate cocktails for seasonality and for customer needs
- Excellent money handling and inventory management skills
- Excellent Customer Service Skills
Timeline
Bartender - The Painted Lady
02.2023 - Current
General Manager - Neon Tiger
10.2021 - 12.2022
Business Owner - The Bearded Baker
04.2020 - Current
Bar Manager - Station Social House
02.2020 - 10.2021
Dog Walker - Dog's World
04.2016 - 03.2020
Director of Residential Sales - Vista Credit
01.2014 - 04.2016
Dealer Program Manager - Reliance Home Comfort
01.2011 - 07.2014
Accounts Receivable Manager - Reliance Home Comfort
12.2007 - 01.2011
Operations Manager - Celebrity Products
01.2000 - 04.2003
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