Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic
Davide Salvatore  Pani

Davide Salvatore Pani

Cagliari

Summary

My professional career began in Italy in 2021 as a waiter, a role that taught me the importance of customer service and time management. Driven by a desire for new experiences and to improve my language skills, I then moved to Ireland, where I continued to work in the restaurant industry, further honing my communication and problem-solving skills in an international context.

My thirst for adventure then took me as far as Australia, where I took a significant detour from the service industry, working as a laborer. This experience, while different, allowed me to develop a strong work ethic, adaptability to new contexts, and the ability to handle practical and operational challenges, increasing my versatility.

Upon my return to Italy, I was able to capitalize on the different skills I had acquired, directing my career toward vacation rental management. In this role, I found a meeting point between my interpersonal skills developed in the restaurant industry and my new organizational and practical skills gained in the blue-collar sector, applying them to complete property management and optimizing the guest experience.

Overview

4
4
years of professional experience

Work History

Property Manager

Home & Experience
12.2024 - Current

Management and Organization Skills

  • Real Estate Portfolio Management: Ability to manage and supervise multiple properties (residential, tourism) simultaneously, optimizing their profitability and maintenance.
  • Planning and Organization: Excellent ability to organize deadlines, priorities, maintenance activities and property visits, ensuring operational efficiency.
  • Project Management (Applied): Management of small and medium renovation, extraordinary maintenance or regulatory compliance projects, coordinating teams and resources.
  • Time Management: Skill in prioritizing tasks and meeting deadlines in a dynamic and often unpredictable environment.
  • Problem Solving: Ability to quickly identify problems (technical, administrative, relational) and implement effective and timely solutions.
  • Decision Making: Ability to make quick and informed decisions, even under pressure, to resolve critical situations or improve management.

Financial and Administrative Skills

  • Budget Management and Cost Control: Preparation, monitoring and control of operating budgets for each property, identifying opportunities for cost savings and optimization.
  • Financial Reporting: Preparation of detailed reports for owners on the financial status of properties (income, expenses, profits).
  • Contract Management: Mastery in drafting, reviewing and managing lease, maintenance and supply contracts, ensuring legal compliance.
  • Regulatory Compliance: Knowledge and application of current real estate regulations (leases, security, taxes, zoning).
  • Real Estate Market Analysis: Ability to assess market trends to define appropriate rents and enhancement strategies.

Relational and Communication Skills

  • Negotiation: Skill in negotiating rents, contract terms, and agreements with vendors to obtain the best terms.
  • Customer Management (Owners and Tenants): Excellent ability to build and maintain positive relationships with landlords, understand their needs and provide high quality service. Effective management of tenant relations, including inquiries and complaints.
  • Effective Communication: Ability to communicate clearly and concisely, both verbally and in writing, with diverse stakeholders (owners, tenants, suppliers, technicians, lawyers).
  • Conflict Management: Skill in mediating and resolving disputes or misunderstandings between the parties involved.
  • Service Orientation: Strong focus on the needs of stakeholders, with the goal of ensuring their satisfaction.

Technical and Operational Skills

  • Property Maintenance: Coordination and supervision of routine and extraordinary maintenance activities, including emergency and breakdown management.
  • Vendor Management: Selection, evaluation and management of relationships with a network of vendors (technicians, cleaners, gardeners, etc.) to ensure quality services.
  • Inspections and Inspections: Ability to conduct periodic inspections of properties to check their condition and plan interventions.
  • Basic Building Knowledge: Understanding of structural and plumbing issues common in properties.
  • Digital Competence: Use of property management software, online booking platforms (if applicable), CRM and digital communication tools.


Concrete Laborer

Holcim
05.2024 - 11.2024
  • Maintained tools and equipment to ensure optimal performance and longevity.
  • Followed blueprints and plans to accurately execute construction tasks.

Concrete Laborer

Dallcon
12.2023 - 04.2024
  • Operated concrete finishing tools to achieve smooth and even surfaces.
  • Assisted in setting up job sites, ensuring compliance with safety standards.
  • Mixed and poured concrete according to specifications and project requirements.
  • Collaborated with team members to complete tasks efficiently and on schedule.

Restaurant Waiter

Obica'
03.2023 - 09.2023
  • Adapted quickly to changing demands during peak service hours.
  • Supported team members by delivering food and beverages efficiently during busy shifts.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.

Restaurant Waiter

Intercontinental Hotels Group
01.2022 - 09.2022
  • Provided exceptional customer service to enhance dining experiences for guests.
  • Assisted in menu presentations and explained daily specials to patrons.
  • Maintained cleanliness and organization of dining area to ensure guest satisfaction.
  • Took accurate food and beverage orders using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely meal delivery and quality standards.
  • Resolved guest inquiries and complaints promptly to maintain a positive atmosphere.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.

Restaurant Waiter

Dunne & Crescenzi
09.2021 - 12.2021
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Waiter's Assistant

La Sella Del Diavolo
05.2021 - 08.2021
  • Assisted servers in delivering food and beverages to enhance guest satisfaction.
  • Collaborated with kitchen staff to ensure timely meal preparation and service.
  • Maintained cleanliness of dining area, adhering to health and safety regulations.
  • Supported inventory management by tracking supplies and notifying management of shortages.
  • Monitored tables for guest needs, providing prompt assistance as necessary.

Education

High School Diploma - Classical Languages

Dettori
Cagliari
06-2021

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Tenant relations
  • Staff management
  • Leasing and sales
  • Property management expertise
  • Marketing and advertising
  • Contract negotiation
  • Apartment maintenance
  • Entrepreneurial

Hobbies

Sports

Reading

Politics

Music

Trekking

Travelling

Languages

Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)

Timeline

Property Manager

Home & Experience
12.2024 - Current

Concrete Laborer

Holcim
05.2024 - 11.2024

Concrete Laborer

Dallcon
12.2023 - 04.2024

Restaurant Waiter

Obica'
03.2023 - 09.2023

Restaurant Waiter

Intercontinental Hotels Group
01.2022 - 09.2022

Restaurant Waiter

Dunne & Crescenzi
09.2021 - 12.2021

Waiter's Assistant

La Sella Del Diavolo
05.2021 - 08.2021

High School Diploma - Classical Languages

Dettori
Davide Salvatore Pani