Detail-oriented professional with strong office management and customer relationship skills. Experienced in front desk operations and scheduling coordination, committed to enhancing guest experience through effective communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Hotel Presidential
Portharcourt, Rivers, Nigeria
06.2023 - 03.2026
Managed daily front desk operations to enhance guest experience.
Coordinated room bookings and maintained reservation systems to optimize guest accommodations.
Assisted guests with inquiries and provided exceptional customer service.
Processed invoices and managed office supplies to support seamless office operations.
Answered phone calls and emails to deliver information, facilitating effective business correspondence.
Maintained office supplies inventory by checking stock to determine inventory level.
Sales Representative
Elbe Pharma
Portharcourt, Rivers, Nigeria
02.2020 - 05.2023
Developed key customer relationships to increase sales.
Delivered product presentations and demonstrations, enhancing client understanding of benefits.
Responded to inquiries from prospective customers, clarifying features of products and services.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Partnered with marketing team to create promotional materials that effectively showcased new products.