- Outdoor Recreation
- I enjoy helping others and giving back to the community
- Travel with Family
- Average men's league hockey player
DAVID ZAPPITELLI
Waterloo
Summary
An experienced, highly motivated, and effective General Manager, Sales Manager and Business Developer with over 20 years’ experience mentoring and supervising sales and customer relations teams in construction equipment sales, service, and rentals. Comfortable in a fast-paced environment and committed to reaching sales targets while providing comprehensive customer service and maintaining client relationships. Always looking for an opportunity to exercise skills and add to professional ability in a fast-paced environment. Excel in management and mentoring of others, demonstrating the ability to lead diverse teams to new levels of success in a highly competitive industry.
Overview
31
31
years of professional experience
Work History
General Manager
Tri-City Equipment
06.2019 - Current
- Responsible for overall annual revenue in all departments – rentals, sales, service, parts.
- Adjust fleet according to market trends and demands.
- Responsible for negotiating equipment package purchases as well as evaluating and valuing current aged fleet for trade/sale.
- Host weekly safety meetings with all staff and work closely with department managers on employee retention and mentorship.
- Responsible for all hiring within the company as well as any growth opportunities and/or discipline.
- Full signing authority for equipment purchases, building upgrades, etc.
- Daily mentoring and coaching of rental team along with third generation family members within the company.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Regional Sales Manager
Ritchie Bros. Auctioneers
06.2017 - 05.2019
- Play an integral leadership role in generating consignments through sales and marketing efforts, including attracting consignors, evaluating and signing deals, managing contracts, and assisting the field sales staff in attracting bidders and buyers to the RBA sales.
- Plan, develop and execute the annual regional business plan and related sales growth strategies and tactics to deliver annual targeted and longer term regional financial performance.
- Manage the performance accountability of Territory Managers and other direct reports for the region including succession planning, career planning and compensation.
- Overall budget exceeding 120M Annually.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Executed successful marketing campaigns to generate new business and expand customer base.
Branch Manager/Regional Branch Manager
Wajax Equipment
04.2009 - 06.2017
- Leadership of corporate initiatives, hiring of new staff, maintaining and promoting Environmental Health & Safety Policies.
- Regular meetings with Senior Executives to discuss market share initiatives, progress, forecasting and long term plans.
- P & L accountability for four branches in Southwestern Ontario with locations in Kitchener, London (2) and Windsor.
- Manage overall day to day business in the Mississauga location with full P & L accountability for the GTA region.
- Manage overall day to day business in the Hamilton area of responsibility with P & L accountability.
- P&L responsibility in the Southwestern Ontario market (London/Windsor).
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
Territory Sales Manager
Wajax Equipment
12.2007 - 03.2009
- Effectively manage large selling areas, consisting of over 300+ customers.
- Successfully manage existing accounts, as well as create and maintain new clientele.
- Aggressively compete for business, in a very competitive market.
- Extensive travel and long work hours.
- Increased sales revenue by developing and implementing strategic territory plans.
Area Sales Manager
Strongco Equipment
11.2005 - 12.2007
- Develop and implement sale strategies.
- Maintain and update CARS (Competitive Awareness Response System).
- Lead team sales meetings.
- Act as a Liaison between upper management and customers.
- Manage assigned accounts while continuously hunting for new clients.
- Effectively create and maintain new customer base.
- Extensive travel and long work hours.
Sales Manager
J. ZAPPITELLI AND SONS LTD
05.1994 - 08.2005
- Promote sales of construction materials – aggregates, topsoil.
- Perform management duties to ensure smooth operation of business.
- Perform estimates and detailed quotes.
- Scheduling of workers and preventative maintenance of machinery.
- Training of new employees on various types of machinery.
- Maintain and promote a safe work environment for all employees.
Education
Diploma - Business Entrepreneurship Program
Confederation College
06.2001
Diploma - Industrial Maintenance Mechanic Technician Program
Confederation College
06.1999
Grade 12 diploma -
Ignace High School
06.1998
Skills
- Relationship building
- Leadership and team building
- Operations management
- Team player
- Training and coaching
- Change Management Coaching
- Leadership in Turbulent Times Training
- Experienced in public speaking and presentation skills
- Valid AZ drivers license
Interests
Timeline
General Manager
Tri-City Equipment
06.2019 - Current
Regional Sales Manager
Ritchie Bros. Auctioneers
06.2017 - 05.2019
Branch Manager/Regional Branch Manager
Wajax Equipment
04.2009 - 06.2017
Territory Sales Manager
Wajax Equipment
12.2007 - 03.2009
Area Sales Manager
Strongco Equipment
11.2005 - 12.2007
Sales Manager
J. ZAPPITELLI AND SONS LTD
05.1994 - 08.2005
Diploma - Industrial Maintenance Mechanic Technician Program
Confederation College
Grade 12 diploma -
Ignace High School
Diploma - Business Entrepreneurship Program
Confederation College
Similar Profiles
Thomas WatsonThomas Watson
Wash Bay Attendant Heavy Equipment at Tri City EquipmentWash Bay Attendant Heavy Equipment at Tri City Equipment
Jabal ZimmermanJabal Zimmerman
Small Engine Mechanic at Tri-Country EquipmentSmall Engine Mechanic at Tri-Country Equipment
Robert NygaardRobert Nygaard
Shop Foreman/Mechanic/Field Mechanic at Tri State Truck And EquipmentShop Foreman/Mechanic/Field Mechanic at Tri State Truck And Equipment