David Zalal
Simi Valley
Summary
Recent graduate of the University of California, Santa Barbara with a BA in History of Public Policy and Law. Brings several years of customer service, management, and administrative experience, demonstrating strong communication, organization, and problem-solving skills. Proven ability to work efficiently in fast-paced environments while maintaining professionalism and high standards of service.
Overview
7
7
years of professional experience
Work History
Customer Service & Management Associate
Captor Capital Corp.
10.2023 - 06.2025
- Provided customer service support and managed client communications via email and in-person.
- Assisted with administrative tasks including document preparation, data organization, and internal coordination.
- Supported management operations and helped oversee daily workflows.
- Utilized Microsoft Word, Google Docs, Gmail, and PowerPoint to create and manage professional materials.
Inventory Specialist
Nordstrom Rack
04.2021 - 09.2024
- Managed inventory accuracy through receiving, stocking, and auditing merchandise.
- Coordinated with sales and management teams to maintain organized stockrooms and sales floors.
- Used inventory systems and attention to detail to reduce discrepancies and support efficient operations.
- Assisted customers as needed, maintaining high standards of service.
Pharmaceutical Courier
Aahoo Logistics
01.2018 - 12.2020
- Safely transported pharmaceutical products while adhering to delivery schedules and handling protocols.
- Maintained accurate delivery records and documentation to ensure compliance.
- Demonstrated reliability, time management, and attention to detail.
- Provided professional service to clients and facilities, representing the company with discretion.
Education
Bachelor of Arts - History of Public Policy and Law
University of California, Santa Barbara
06.2025
Skills
- Microsoft Word & Google Docs
- PowerPoint & Presentation Development
- Gmail & Professional Email Communication
- Basic AI Tools & Digital Productivity
- Customer Service & Client Support
- Team Leadership & Management
- Problem-solving
Section name
Resume optimized for one-page, professional presentation and ATS-friendly formatting.
Languages
English
Timeline
Customer Service & Management Associate
Captor Capital Corp.
10.2023 - 06.2025
Inventory Specialist
Nordstrom Rack
04.2021 - 09.2024
Pharmaceutical Courier
Aahoo Logistics
01.2018 - 12.2020
Bachelor of Arts - History of Public Policy and Law
University of California, Santa Barbara