David White
Hamilton,ON
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
41
41
years of professional experience
Work History
Seasonal Asscociate
Home Depot, Hamilton
04.2022 - Current
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Truck Driver
EMCO
03.2017 - 03.2022
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
Courier Contractor
Loomis/DHL
10.1988 - 01.2017
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
- Maintained accurate records of all courier transactions, ensuring proper documentation for billing purposes.
- Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
- Adhered to strict safety guidelines, resulting in an exemplary driving record with no accidents or violations.
- Assisted customers with package tracking inquiries, providing accurate information on delivery status.
- Streamlined the pick-up process by proactively organizing packages based on destination priority.
- Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
- Demonstrated adaptability when managing unexpected changes in delivery schedules due to unforeseen circumstances.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
Sales Associate
Eastway Nissan
04.1983 - 07.1988
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
BCHS
Burlington, ON06.1974
Skills
- Preparing Reports
- Data Entry
- Program Support
- Cash Handling
Timeline
Seasonal Asscociate
Home Depot, Hamilton
04.2022 - Current
Truck Driver
EMCO
03.2017 - 03.2022
Courier Contractor
Loomis/DHL
10.1988 - 01.2017
Sales Associate
Eastway Nissan
04.1983 - 07.1988
High School Diploma -
BCHS
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