Field Technician
Akamai Technology
08.2022 - Current
David Ventura
Field Technician
San Francisco ,CA
Timeline
Barista
Peet's Coffee
10.2020 - 07.2024
Associate of Arts - Business Administration
Canada College
08.2020 - 07.2021
High School Diploma -
Sequoia High School
08.2016 - 06.2019
Work History
Field Technician
Akamai Technology
08.2022 - Current
- Server Installation and Configuration: Install, configure, and maintain servers and networking equipment in the data center environment.
- Hardware Maintenance: Perform routine maintenance, troubleshoot, and replace faulty hardware components such as hard drives, memory modules, and network cards.
- Network Support: Provide support for data center networking equipment including switches, routers, and firewalls. Troubleshoot network connectivity issues and implement solutions.
- Security Management: Implement and maintain physical security measures such as access controls and surveillance systems to safeguard data center assets.
- Documentation and Reporting: Maintain accurate documentation of data center equipment, configurations, and procedures. Generate reports on system performance and maintenance activities.
- Collaboration: Work closely with other IT teams, including system administrators, network engineers, and security specialists, to support overall IT infrastructure and business objectives.
- Fiber Optic Installation: Install, terminate, splice, and test fiber optic cables to ensure reliable data transmission within the data center infrastructure.
- Cabling Management: Manage fiber optic cabling infrastructure, including routing, labeling, and organizing cables to maintain a clean and efficient data center environment.
- Fiber Optic Troubleshooting: Diagnose and resolve fiber optic connectivity issues, including signal loss, attenuation, and dispersion, using specialized testing equipment and techniques.
Barista
Peet's Coffee
10.2020 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Education
Associate of Arts - Business Administration
Canada College
Redwood City, CA 08.2020 - 07.2021
High School Diploma -
Sequoia High School
Redwood City, CA 08.2016 - 06.2019
Skills
Professional communication
Hardware Maintenance
Security
Networking
Attention to detail
Problem-solving
Customer service
Equipment troubleshooting
Diagnostics and troubleshooting
Safety protocols
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementFlexible work hoursHealthcare benefitsWork-life balancePaid time off401k matchPaid sick leaveLanguages
English
Advanced (C1)
Spanish
Advanced (C1)