David Van Dale
Winnipeg,MB
Summary
Dynamic and results-driven professional with extensive experience at St. Boniface Hospital, excelling in supply chain management and customer service. Proven ability to enhance productivity and maintain high satisfaction levels through effective problem-solving and excellent communication. Skilled in SAP and materials handling, consistently achieving operational excellence.
Overview
17
17
years of professional experience
Work History
Parts Counter Person
Brandt Tractor
Winnipeg, MB
12.2024 - Current
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Using forklift to load heavy customer orders and also to load and unload delivery trucks.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
Stores Attendant
St. Boniface Hospital
Winnipeg
08.2024 - 12.2024
- Picking orders in the warehouse using picklist generated by Dispatcher.
- organizing and replacing stock orders when they come in from receiving.
- Making sure the warehouse shelves are well stocked and tidy for supply attendants
Dispatcher
St. Boniface Hospital
Winnipeg, MB
01.2018 - 12.2024
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Answering calls from wards for specimen pickups, medical record pickups and for ordering and delivery of medical supplies for patients
- Organizing Messengers for their runs and breaks.
Supply Attendant
St. Boniface Hospital
Winnipeg
03.2015 - 12.2024
- Reorganized supplies and increased productivity.
- Maintained high levels of customer satisfaction through prompt communication and effective problem resolution.
- Improved order accuracy by refining the process of receiving, storing, and distributing supplies
- Scanning supply carts with barcodes to generate picklist for wards assigned to me.
- Being fluent in SAP, Microsoft office and ESP self service
- Being able to lift, bend, stand and walk for extended periods.
- Understanding PHIA and patient confidentiality.
Housekeeping Unit Support Worker
St. Boniface Hospital
Winnipeg, MB
03.2008 - 01.2015
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Sales Associate
Terry Ortynsky Nissan
Winnipeg, MB
11.2007 - 03.2008
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced customer experience by promptly addressing concerns, resolving issues efficiently, and providing exceptional service throughout the sales process.
- Fielded incoming inquiries via phone or email, providing accurate information and directing customers to the appropriate sales associate when necessary.
- Closed deals efficiently by guiding buyers through paperwork processes, ensuring accuracy of information provided, and answering any questions along the way.
- Increased dealership sales by proactively engaging with potential customers and showcasing vehicle features.
- Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.
Education
High School Diploma -
Skills
- Supply chain
- Materials handling
- Problem-solving
- Customer service
- Time management
- Warehouse safety
- Excellent communication
- Active listening
- Cleaning and sanitizing
Timeline
Parts Counter Person - Brandt Tractor
12.2024 - Current
Stores Attendant - St. Boniface Hospital
08.2024 - 12.2024
Dispatcher - St. Boniface Hospital
01.2018 - 12.2024
Supply Attendant - St. Boniface Hospital
03.2015 - 12.2024
Housekeeping Unit Support Worker - St. Boniface Hospital
03.2008 - 01.2015
Sales Associate - Terry Ortynsky Nissan
11.2007 - 03.2008
Dakolta Collegiate - High School Diploma,