Summary
Overview
Work History
Education
Skills
Timeline
David Van Dale

David Van Dale

Winnipeg,MB

Summary

Dynamic and results-driven professional with extensive experience at St. Boniface Hospital, excelling in supply chain management and customer service. Proven ability to enhance productivity and maintain high satisfaction levels through effective problem-solving and excellent communication. Skilled in SAP and materials handling, consistently achieving operational excellence.

Overview

17
17
years of professional experience

Work History

Parts Counter Person

Brandt Tractor
12.2024 - Current
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Using forklift to load heavy customer orders and also to load and unload delivery trucks.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.

Stores Attendant

St. Boniface Hospital
08.2024 - 12.2024
  • Picking orders in the warehouse using picklist generated by Dispatcher.
  • organizing and replacing stock orders when they come in from receiving.
  • Making sure the warehouse shelves are well stocked and tidy for supply attendants

Dispatcher

St. Boniface Hospital
01.2018 - 12.2024
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Answering calls from wards for specimen pickups, medical record pickups and for ordering and delivery of medical supplies for patients
  • Organizing Messengers for their runs and breaks.

Supply Attendant

St. Boniface Hospital
03.2015 - 12.2024
  • Reorganized supplies and increased productivity.
  • Maintained high levels of customer satisfaction through prompt communication and effective problem resolution.
  • Improved order accuracy by refining the process of receiving, storing, and distributing supplies
  • Scanning supply carts with barcodes to generate picklist for wards assigned to me.
  • Being fluent in SAP, Microsoft office and ESP self service
  • Being able to lift, bend, stand and walk for extended periods.
  • Understanding PHIA and patient confidentiality.

Housekeeping Unit Support Worker

St. Boniface Hospital
03.2008 - 01.2015
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
  • Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
  • Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Sales Associate

Terry Ortynsky Nissan
11.2007 - 03.2008
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Enhanced customer experience by promptly addressing concerns, resolving issues efficiently, and providing exceptional service throughout the sales process.
  • Fielded incoming inquiries via phone or email, providing accurate information and directing customers to the appropriate sales associate when necessary.
  • Closed deals efficiently by guiding buyers through paperwork processes, ensuring accuracy of information provided, and answering any questions along the way.
  • Increased dealership sales by proactively engaging with potential customers and showcasing vehicle features.
  • Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.

Education

High School Diploma -

Dakolta Collegiate , Winnipeg, MB

Skills

  • Supply chain
  • Materials handling
  • Problem-solving
  • Customer service
  • Time management
  • Warehouse safety
  • Excellent communication
  • Active listening
  • Cleaning and sanitizing

Timeline

Parts Counter Person - Brandt Tractor
12.2024 - Current
Stores Attendant - St. Boniface Hospital
08.2024 - 12.2024
Dispatcher - St. Boniface Hospital
01.2018 - 12.2024
Supply Attendant - St. Boniface Hospital
03.2015 - 12.2024
Housekeeping Unit Support Worker - St. Boniface Hospital
03.2008 - 01.2015
Sales Associate - Terry Ortynsky Nissan
11.2007 - 03.2008
Dakolta Collegiate - High School Diploma,
David Van Dale