Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
OperationsManager

David Truelove

Oshawa,ON

Summary

Dynamic leader with extensive experience at Votorantim Cimentos, excelling in operations management and team leadership. Spearheaded initiatives that significantly increased production efficiency and employee morale, demonstrating exceptional problem-solving abilities. Proven track record in enhancing safety standards and optimizing resource use, contributing to superior performance outcomes and customer satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Operations Manager

Votorantim Cimentos
04.2019 - 06.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.

Plant Manager

Votorantim Cimentos
03.2017 - 03.2019
  • Provided direction and leadership to all levels of employees and managers.
  • Increased production efficiency by optimizing plant layout and implementing process improvements.
  • Boosted employee morale and productivity through effective leadership and motivational techniques.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Enforced health and safety protocols to promote safe working environment.
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.

Dispatcher

Votorantim Cimentos
02.2013 - 02.2017
  • Answered phone calls and responded to customer emails.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Directed dispatching, routing, and tracking of 100+ fleet vehicles.

Plant Manager

Votorantim Cimentos
09.2009 - 01.2013
  • Provided direction and leadership to all levels of employees and managers.
  • Increased production efficiency by optimizing plant layout and implementing process improvements.
  • Boosted employee morale and productivity through effective leadership and motivational techniques.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Enforced health and safety protocols to promote safe working environment.
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.

Plant Supervisor

Votorantim Cimentos
03.2003 - 08.2009
  • Led safety meetings and promoted adherence to company policies for a safer working environment for all employees involved in plant operation activities.
  • Supervised day-to-day functions of plant.
  • Enhanced safety standards by conducting regular inspections, enforcing strict compliance with regulations, and providing ongoing training to staff.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Troubleshot equipment to reduce service calls and downtime.

Education

Environmental Pest Management

Sir Sandford Fleming College
Lindsay, ON
05-2001

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Inventory management
  • MS office
  • Interpersonal communication
  • Health and safety compliance

Certification

  • Canadian Red Cross

First Aid & CPR/AED Level C


  • OMHA/Hockey Canada

Level 2 Certified Official (Scheduled for Level 3 in Jan. 2025)


Interests

Hockey, Lacrosse, Boating, Fishing, Travel

Timeline

Operations Manager

Votorantim Cimentos
04.2019 - 06.2023

Plant Manager

Votorantim Cimentos
03.2017 - 03.2019

Dispatcher

Votorantim Cimentos
02.2013 - 02.2017

Plant Manager

Votorantim Cimentos
09.2009 - 01.2013

Plant Supervisor

Votorantim Cimentos
03.2003 - 08.2009
  • Canadian Red Cross

First Aid & CPR/AED Level C


  • OMHA/Hockey Canada

Level 2 Certified Official (Scheduled for Level 3 in Jan. 2025)


Environmental Pest Management

Sir Sandford Fleming College
David Truelove