David Toma
Toronto,ON
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Cashier
Swiss Chalt
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Lifted up to pounds at once and used forklift to move heavier loads
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
Drive-Thru Cashier
A&W
07.2022 - 09.2022
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Assisted customers with menu items and accurate order fulfillment.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
- Lifted up to pounds at once and used forklift to move heavier loads
- Lifted up to pounds at once and used forklift to move heavier loads
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service
- Followed food safety and sanitation guidelines at all times
- Maintained clean, tidy and orderly work station to uphold company standards
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers
Education
No Degree -
St.thomas Aqunias
AllistonSkills
- Product Restocking
- POS Systems
- Customer Assistance
- Cash Handling
- Payment Collection
- Returns Processing
- Customer Service
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Cashier
Swiss Chalt
09.2022 - Current
Drive-Thru Cashier
A&W
07.2022 - 09.2022
No Degree -
St.thomas Aqunias
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