David Szwej

• Oversaw agent onboarding, documentation, and system setup/training for partner systems to be used by agents in the field
• Managed Telus door-knocking territory, optimizing and assigning routes to agents, ensuring that each route had a set number of homes and each home displayed potential selling opportunities
• Produced penetration reports based on sales activity, extracting data from partner systems, submitting reports on a weekly basis
• Managed cross-departmental projects as project lead, including a major remediation initiative and US market expansion launch project

• Coordinated Canada/US B2B and B2C hospital bed deliveries and installs, facilitating installer schedules and maintaining daily client/installer communication to ensure quality and swift issue resolution
• Managed inventory across 25+ storage facilities, regularly conducting inventory counts, correcting inventory discrepancies, properly removing obsolete, damaged or excess stock and tracking all inventory allocation in MS Dynamics
• Oversaw nationwide logistics in the US/Canada, from requesting quotes for LTL and FTL, to shipping parcels via UPS/Fedex, preparing all necessary custom documentations and Bill of Ladings
• Directed Canadian rental sales program, being key point of contact for clients, from point of sale to final delivery/installation
• Collaborated in purchasing and procurement initiatives for a 3 month segment, by assisting in supplier sourcing, RFQs, PO tracking, vendor evaluations and invoice/inventory reconciliation

• Achieved 362+ Sales on Telus revenue generating units over an 18 month period, through door to door outreach, tailored product presentations, skillful negotiation and diligent follow up, maintaining excellent customer service for clients
• Collected homeowner permissions for new fiber optic builds in Northern Alberta communities, reaching 85% penetration on all assigned territories
• Coordinated directly with installers and construction teams, and served as liaison to customers, flowing important information on build/install dates and the type of construction that will take place on a homeowners property

Coordinated warehouse operations with assembly and packaging teams to fulfill outbound orders, gaining hands-on experience in material handling, labeling, and container loading