David Steffler
Dartmouth,Canada
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
9
9
years of professional experience
Work History
Cashier
Shoppers Drug Mart
06.2023 - Current
- Improving on soft-skills and customer service skills
- Welcomed customers and helped determine their needs.
Cashier and merchandiser
Calendar Club
01.2020 - 01.2023
- Ability to work on multiple tasks simultaneously and complete them over the workday
- Ability to keep a clean and organized workspace
Technical support advisor
Burnside Concentrix
09.2019 - 09.2020
- Trained extensively in customer service soft-skills
- Keeping customers calm with a professional tone while giving bad news
Grill operator and cashier
Wendy's
01.2016 - 01.2019
- Responsible for training new employees
- Active in improving operating procedures and quality
Education
ACC program -
NSCC Akerly Campus
01.2022
ALP Program - undefined
NSCC Akerley Campus
01.2019
Leadership training - undefined
HRM recreation
01.2012
Skills
- Works well with a variety of people
- Ability to work to tight schedules
- Customer satisfaction
- Basic and complex troubleshooting skills
- Customer service
- Patience and empathy
- Work ethic and integrity
- Problem-solving skills
Languages
English
Native or Bilingual
Timeline
Cashier
Shoppers Drug Mart
06.2023 - Current
Cashier and merchandiser
Calendar Club
01.2020 - 01.2023
Technical support advisor
Burnside Concentrix
09.2019 - 09.2020
Grill operator and cashier
Wendy's
01.2016 - 01.2019
ALP Program - undefined
NSCC Akerley Campus
Leadership training - undefined
HRM recreation
ACC program -
NSCC Akerly Campus
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