Summary
Work History
Education
Skills
Timeline
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David Sokabi

Edmonton,AB

Summary

Tech-savvy Full Stack Web Developer proficient in fundamental front-end languages and server-side languages. In-depth knowledge of Oracle, MySQL and MongoDB. Analytical and precise professional with hands-on experience taking charge of front and back-end web development. Skillful creating servers and databases for functionality and designing and developing APIs. Hardworking collaborator with track record of superior results.

Work History

Mac Technical Advisor

Teleperformance
01.2022 - Current
  • Diagnosed and resolved macOS-related issues using established troubleshooting methodologies and diagnostic tools.
  • Analyzed system performance issues, identified root causes, and implemented effective solutions to enhance efficiency.
  • Provided clear and concise technical guidance to users, ensuring smooth adoption of new features and updates.
  • Collaborated with internal teams to refine processes, enhance workflows, and optimize system performance.

IPhone Technical Advisor

Teleperformance
07.2021 - 12.2021
  • Assisted users with software installations, system updates, and app configurations to optimize device performance.
  • Provided real-time support and clear technical instructions, ensuring seamless user adoption of new features.
  • Maintained detailed documentation of issues and resolutions to streamline troubleshooting processes.
  • Worked within a collaborative team environment to improve service delivery and enhance customer experience.

ICT Officer

Unity Senior College
06.2017 - 08.2017
  • Delivered an exceptional level of service to each student by listening to concerns and answering questions while maintaining composure in the face of difficult situations.
  • Tested, repaired, and updated equipment systems and components to meet current and expected demands.
  • Planned detailed lesson plans with related handouts to teach step-by-step computer use to students from beginner to versed grade computer literacy.

Education

Advanced Diploma - Computer Programmer Analyst

Fanshawe College
London, ON
12-2020

Skills

  • HTML, CSS, JS
  • React, Angular
  • React Native
  • Bootstrap
  • JQuery
  • Nodejs
  • JSON
  • AWS
  • MongoDB, Firebase
  • Responsive design
  • API integration

Timeline

Mac Technical Advisor

Teleperformance
01.2022 - Current

IPhone Technical Advisor

Teleperformance
07.2021 - 12.2021

ICT Officer

Unity Senior College
06.2017 - 08.2017

Advanced Diploma - Computer Programmer Analyst

Fanshawe College

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David Sokabi